クオリティ イン ランカスター(Quality Inn Lancaster)

This hotel has comfy beds. But it is old. A/C works, but it's very noisy. "Breakfast" was awful. The only options were waffles (but the waffle mix was empty), yogurt, or cereal. The staff were all friendly and helpful. In my room, the curtains were pulled off the wall on one end and would not close. The floors were hard laminate. This is an upgrade from my last stay here a few years ago. This is one of the only hotels in the area. And it appears to be almost full every night. But it is not "Quality".

The receptionist that was working on my check-in day that was here around 4:00 p.m. not sure what her name was was absolutely a sweetheart and very very nice and helpful and deserves every benefit or raised it's available for

We stayed in this hotel approximately 14 years ago while in Lancaster for a funeral. The same is applicable for this stay. We did notice that they have updated since our last stay - vinyl plank flooring instead of carpet is always a plus. It also appears that the furniture has been replaced. However, the heat/ac is terribly noisy and the pillows are atrocious!!!!

The room was dingy and stink!!! Beds were poorly made up and the room was dusty.

The room was supposed to be non-smoking but smelled like smoke. There was a fair a fair amount of hair in the bathtub. I found a dirty spoon with food residue that was on a high self. One of the clean towels had been placed on top of the spoon. (The shelf was high. The spoon was probably hard to see) The floor was sticky. The staff was very friendly. The rooms had a good design. I would be willing to stay there again.

The check in staff (Anne) was wonderful. However, when I checked out, I informed the front desk there was a problem with the heater in the room. It wouldn't cut off even when set at 58. We had to get up during the night and open the door just to let some of the stifling air out. It was so hot it was hard to breathe. Also, the toilet rocked like a rocking chair. Her response was, "Yeah, okay." She clearly had no intention of telling anyone in maintenance about it. Lancaster doesn't have much choice in hotels, but I'm tempted to forego the convenience of being close in order to be able to rest. Fort Lawn, Monroe, and Rock Hill aren't that far away. The bed was comfortable but the pillows were like rocks. We were deeply disappointed.

The room was nice, spacious, and clean. However, the breakfast was lacking. Orange juice was nasty. Had to call front office from my cell phone because the phone in the room did not work. Had to ask for a replacement iron because the one in the room was broken. Not bad for what we needed, but could have been better.

DIDN'T LIKE: FRONT DESK: An unfriendly, older lady greeted us BREAKFAST OPTIONS: 2 cereals options: -cheerios and corn flakes 1 fruit: -banana -watered down juices AND waffle batter...THAT'S IT!!!!!!😡😡😡😡 THE ROOM: Overly hard bed and UNCOMFORTABLE TINY, child size pillows PARKING LOT VERY cracked pavement in the parking lot that almost made me break my ankle. POSITIVE: You can control the AC/heat.

Very clean facility and room. Nice and open not any clutter Very limited breakfast choices Restaurants are very close. Only need to walk across the parking lot