Friendly staff, very new spacious and tidy hotel. A little understaffed as breakfast food not replaced quickly enough during busy times, but generally an excellent experience.
RReginaWe initially couldn't secure rooms with en-suite bathrooms, but we were pleasantly surprised by how clean both the shared bathrooms and rooms were. The onsen was a delightful feature, offering both indoor and outdoor baths. The hotel staff were incredibly friendly, attentive, and responsive, which made our stay even more enjoyable. The breakfast was excellent, and the location is very convenient—just a short walk to Nozawa Onsen town and close to the ski park. We had such a great time and will definitely be returning!