Great location, very nice lobby and recreation area. Was able to secure an early check in, much appreciated since we just finished a marathon run. Upon arrival, strong smell from in room dishwasher. Dishwasher full of food and dirty dishes. Attempted to run the dishwasher would not work. We called the front desk, manager came to room attempted to run the dishwasher, she was very apologetic, however dishwasher still did not run. She promised to add point to our Hilton loyalty rewards card. She also offered to move us, group of 5 of us post marathon were already relaxing and didn’t not want to pack up and move. Hopefully we will be rewarded well for tolerating the smell of of a dirty dishwasher. We did notice food smeared on room blinds, very obvious.
The ice machine did not work on our floor, manager did bring ice our room. I give the manager 5 stars the housekeeping 0.
自動翻訳