This latest incarnation of downtown Lansing's central hotel has a lot going for it, but definitely could use some improvements. Albeit, there are signs posted in the elevators that there are updates coming throughout 2024, so that's positive. The lobby definitely is in good shape, and looks like it has been updated recently. The front desk staff were excellent and helpful here throughout my brief one-night stay. The carpet in the hallways also looks relatively new, and in good shape. The elevators have seen better days. The brass door trim gives away the age of the elevators...and they sound and feel just as old. But, they did get to the needed floors without interruption. The room was sizeable and clean; I had no issues with that, and the bathroom was in very good shape (although I hate the current trend of wall-mounted toiletries). My biggest gripe - the beds. They looked very comfortable, and I looked forward to climbing in one for a good night sleep....which was not to be had. The bed mattress appeared to be not level, was stiff, and not the least bit comfortable, leading to a miserable night sleep. The location of this hotel is fantastic for access to the Lansing Center, the stadium, downtown, Washington Street, and the state government complex...hopefully the upcoming improvements address the bed quality...with that, this could be a great option to stay at.
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