ビアトリス コスタ ＆ スパ

Rooms pure no drink glasses pillar disaster, shower old and charge for safety box.

We are regulars there. and are back again in April. The hotel is huge, in a quiet, out of town location and can have 500-800 guests at a time. Lots of free parking. It is being refurbished from 6th floor down. Communal chairs and tables are mostly new. The Spa needs massive investment to re-open so don't rely on it being open soon. Food is OK and was slightly better than it was in November but they cant do miracles at the price points they offer. Fish dishes are good. They cater to guests from all over Europe so you may need to find the staff members that can fully understand quickly spoken accented English. (Or French or German or even Spanish as they use a lot of Dutch interns) . For us as we are not big drinkers, HB is better value than AI while the main Spa pools are closed.

Large hotel in quiet part of quieter resort. Lots of space and sunbeds available. Room kept clean. Staff friendly to us. Nice Christmas decorations especially the tree. Food could be better but is fair for the price paid. Entertainment was more subdued (=good!) than on previous visits but a lot depends on clientele at time which is very different in Winter to August!!

There is much I like about his hotel. The staff are friendly and helpful and I also like the scale of the hotel which is colossal. I also enjoy the breakfast and dinner buffet and have never been stuck for something to eat. The location is set around a 20 min walk back from the beach front which again I quite like as it's quieter and more tranquil. The major downside are the rooms which are very dated and clearly were put together prior to the smartphone/tablet era judging by the décor and lack of connectivity. From what I gather some of the rooms have already been upgraded to more modern standards so clearly plans are afoot for an upgrade.

The food was very basic and repetitive. The pool area was not cleaned well over the evening, so in the morning there was old food and rubbish everywhere. And the smell of vomit. The rooms were cleaned, but if you wanted to use the safe in your room it was €4 a day extra. The staff did not make us feel welcome, you had to que for a long time to buy any drinks. On a plus side the evening entertainment was very good.

we arrived at around midnight and was offered a cold meal, however we had already eaten at the airport. would definitely say that they are under staff but the staff are over worked. the location was perfect with a short walk into the town. the hotel stated that there was 3 restaurants however we only saw one in which the food was reparative and usually luke warm. The entertainment was good with a range of different shows. We was quite disappointed on the last day of our holiday as we had checked out of our room at 12pm and put our bag in the luggage room, we went down to the pool and then got changed ready for the airport. we then tried to go for dinner in which we was told was not included in the last day of our holiday even though we didn’t get dinner on the first day either due to a late arrival. i’ve never known a hotel to do this before.

Sewage. Ok stay avoid room 117 otherwise you'll have constant sewage smells changed room but took a day out of our adventure. Had to wait until 1500 the next day to check out and in again. Which literally took a day out of our holiday. Rooms very clean. Food excellent.

So very disappointed This was our third holiday here over several years. Sadly the hotel now needs refurbishment, worn carpets threadbare in places and tired rooms and decor. a clean sheet put on my bed was discoloured brown. The staff in the restaurant were excellent and the food choice sat well for a 3 star. We enjoyed the visiting children’s football teams. Sadly the spa is closed for refurbishment so that’s a start. We love the out of town location but overall we were so very disappointed .

Clean room. Friendly stagg and good food