富力ワンダビスタホテル 蘭州（黄河風情線望河亭）

Great room and fitness centre, staff were patient with my limited Chinese and answered all my questions courteously. Nice view towards the river

I think this is one of the best hotel I ever stayed in China.

Room is well equipped and clean. Breakfast has wide choices.

1. We stayed at level 15, the corridor have strong smell of dust. Recommend hotel to deep clean corridor. 2. Room is big, luxurious and comfortable. 3. Staffs service are excellent 4. 前台的天使服务也很好。 5。hotel location was great with mall just beside it.

Clean and well appointed rooms. The pool facilities were enjoyed.

First visit to Lanzhou and while I enjoyed the city - the hotel was far overpriced (Double Room - Executive Floor). Paying "Shanghai" prices in Lanzhou in Winter just seems crazy. For the price, I was expecting a 5-star experience, which it wasn't. The executive lounge was comfortable, but not well stocked with drinks or snacks. The main lobby has some kind of 'perfume' or fragrance in the air, which was unpleasant. The guest room was excessively warm, even with the windows open. HIGH POINT - Breakfast Buffet was outstanding. And the breakfast staff excellent. Housekeeping staff also very friendly, and helpful.

入住期間，前台工作人員Nono細緻周到、待人熱忱。辦理入住退房流程高效順暢，面對諮詢耐心細緻，主動提示周邊出行、餐飲相關實用訊息，遇到問題積極協調解決，服務認真負責，處處體現出良好的職業素養，讓整個入住體驗舒心踏實，十分感謝。

服務好極了，前台 客房 餐廳 總機，遇到的每位員工都訓練有素，且能感受到服務真誠和專業。設施設備檔次高，使用體驗佳。床墊尤其棒👍🏻，“妙夢深睡“不虛。被子質量好，窗簾遮光嚴實，睡得很舒服。位置在市中心萬達廣場旁邊，購物吃飯出行方便。下次來蘭州還選這家。

住了三晚，房間還可以，無功無過，行政樓層客房清潔的服務員特別好，服務很熱情主動，並且會用心記下我們的需求，在整理時特別細緻，這是我在這個酒店最滿意的一點了。 槽點兩個：一是自助餐早餐，9:00到餐廳，離結束還有一小時，結果什麼都沒有！沒錯兒，不是我誇張，真的是很離譜的那種空碗空盤，最最基本的白煮蛋、荷包蛋、包子攤位全部都空了，等了15分鐘，沒人上餐補貨！商家也別説是人流多，壓力大之類的，我全季酒店、包括我現在住的凱悦，各種檔次收費的酒店早餐都沒遇到過這種情況。就這個服務能力還混充在門口敢推銷自助早餐的團購券，官方原價100多一位的早餐價格也不曉得是怎麼定出來的，國五凱悦原價也就78一位，完全兩個級別。連續三個早上都是一樣的，服了！嚴重避雷 二是行政樓層送了所謂的下午茶，興沖沖去找了半天，在一樓側門的所謂酒廊，最熱的下午，開着門沒空調，也就算了，裏面有人抽煙，服務員也不管假裝看不到。刷新了我對公共場所禁煙的認知。端上餐品的一瞬間，散裝果盤，不如我隔壁自己水果店買的果切。果斷走了。建議酒店，這種拉分服務，其實可以不用送的！大夥兒也避雷吧。