We were 'dumped' here, unceremoniously, by Tui after our plane home developed an engine fault on Thursday 14 Sep at 2150. We finally got to the hotel, knowing nothing about it, at around 0400 on Friday 15 Sep with an email from Tui that we'd be flying home at 1500 that same day. The hotel had obviously told Tui that they had free rooms, so 28 of us, many with disabilities, descended. The young lady on the reception got all of us into rooms incredibly speedily, with grace and compassion. The rooms are adequate, more of a bijou (UK type) Travelodge to be honest, but they were clean, tiday, well equipped; the only issue we had with the room, 105, was the automatic light in the bathroom/toilet not going out. We were offered a room ove, but we were so tired we declined. The next morning another email from Tui stating we would now be flying home 0700 Saturday 16 September. We moved rooms, to one that the toilet light went out automatically; again the hotel staff were brilliant and we moved to room 102. We were meant to be getting up at 0300 for an 0400 pick up, but at just before midnight the receptionist called to say Tui had moved the flight again and we'd be getting picked up at 0700. We actually had better communications from the hotel staff than we did Tui The food was very good, breakfast was cooked or cold. The midday meal had a choice of 2 courses, with multiple sweets and same for Dinner. I believe they don't usual put on a midday meal, but they did for us. The staff in the 'canteen' were equally as good as the 3 ladies we dealt with in reception and I made it a point of thanking all as we finally left for the airport. It's not somewhere I'd probably book to stay, I think it's mainly aimed at the business man working in the city, but given Tui dumped 28 cheesed off Brits on them at 0400 in the morning, they were simply wonderful I can't thank them enough and have written to the manager of the hotel with similar sentiments to this review.
自動翻訳