クオリティ イン & スイーツ オールバニー エアポート(Quality Inn & Suites Albany Airport)

We had no hot water. Told staff and refused to correct. I had to beg for another room so they took Me to room next store and that had no hot water. Finally staff gave us a room that had hot water but it was a basic room when we paid for a suit. We didn't get into a room with hot water until 4 in the morning and tried to explain to staff that we were downgraded because of their lack of hot water. I'd like a refund or a free night in a room equivalent to the suit I paid for.

So first room they gave me a mice ran across the floor. The second room they gave me had roaches in it. I had took a picture of the roaches i saw.

i read a lot of reviews saying it was filthy, but i don't always believe those and i needed a cheap overnight hotel after a flight that got in close to midnight. you could tell it was pretty old. i don't think it was particulary dirty per se, i think it was more that everything was so old it looked a little dirty. however, my room was very nice - a king bed in a roomwith a sitting room and it was clean. the entryway looked a bit updayted and was clean, the breakfast was only cereal, toast, yogurt or a tangerine - not exactly what they listed. the people were all very nice though

What a waste of money. Not kept up, hallway floors looks like dead bodies were dragged through them. Room was disgusting, carpet bubbled up, beds and bathroom dirty. The shower DID NOT EVEN HAVE WARM WATER! hotel refused to do anything about it so we had to leave early as we had a multiple night stay and had to pay additional for another room. You get what you pay for that’s for sure!!!! Beware before considering booking. Also non stayers were in the lot taking down 40 ozs and the breakfast was subpar.

I enjoyed my stay at this property. The rooms appeared to be recently refurbished. Clean and fresh. Two comments: 1) The lobby area needs some attention. The carpeting needs to be replaced, for example. 2) There needs to be a desk-lamp on the desk/table in the rooms. There is not enough light otherwise. Thank you and I will look forward to staying there again in the future. Best, DGB

This place was disgusting! There was a roch in our room. The room needs some upgrades. Walls were dirty, patch jobs all over. The only thing that was cleaned was the toilet. Bathroom looked like it was cleaned. The shower was clean but the fixtures were coming off the pipes. Beds were uncomfortable, furniture was old and I was not going to put my clothes in there. I will never stay there again and would not recommend this place to any one. And the Receptionist was rude.

We arrived at this property and our reservation "was lost." The person at the front desk says this happens often with ******* reservations. Upon arrival a police vehicle pulled up behind us and two officers went to a room. The lobby smelled like cigarettes. You could hear music playing from rooms and see people stumbling around in the hallways. Since the reservation "was lost" we called ******* and they relocated us to another much nicer and safer property at the price of the original booking. This place does not look like the pictures. It resembles a hotel that cities use for people in housing crises. DO NOT BOOK HERE.

Place had a damp musty odor. Room was dated with uncomfortable springy mattress. In room coffee maker reservoir was dirty.

The stay was the worst i ever had, place was not the cleanest, the bathroom door got stuck on the one side, the bathroom switch for the light hardly worked, the walls looked like never cleaned. It was just not what i expected. Roof had leaks in it. Thank god i was only there a few hrs JUST TO GET SLEEP before driving back home. I will never stay again. Oh, and I heard water kick on and off all night. Plus no smoking that was a joke, too all you smelt was pot thru out the place