トゥルー バイ ヒルトン インディアナポリス ローレンス インディアナ

Large room. Very clean. Kind staff. Water pressure in the room had some issues, but I think it was an isolated case - I have not been asked upon checkout otherwise I would have mentioned it. Room for improvement on breakfast. Overall a solid option for business trip in the area. Would come again.

Nice clean location

Very well maintained. Only the room I was given has no latch to close washroom door.There was a big gap between the door that you can see inside.

I booked 8 double rooms with *******, when I checked in only 3 were available the other 5 were king and the hotel was sold out!! I was informed by the hotel manage, ******* does not guarantee the type of room booked. Truly. This was false advertisement.

I would say that the hotel was just fine. Met my expectations; clean, accommodating. What made the day great was the staff. They were friendly, kind, and patient with our basketball boys.

Check in was slow even after having booked a good 2 months in advance, DID NOT GET FIRST FLOOR AS REQUESTED THIRD FLOOR INSTEAD..the room was nice and big and clean BUT the floors were loose and squeaky and loud and bathroom faucet loose so went down to front desk to request a different room of same size,etc. Preferably on first floor...got first floor but NOT SAME SIZE OF KING HANDICAP ETC,WAS MUCH SMALLER!!! After returning to room on first day out at around 8pm, my wife and I were locked out of room! Ridiculous...unacceptable...the front desk person next morning was a big black man who was not very nice at all,grumpy and unwilling to accomidate or communicate with me...maybe because I am white? This was NOT the experience we expected from such a Hotel, and would NOT RECOMMEND OR PAY THE PRICE!

My only complaints were the pillows were very well used and not comfortable, the bed was thin and not supportive, and we stayed 2 nights. After being gone all day on day 2, they never cleaned our room. There was a sign if you wanted towels replaced, place the old ones on the floor. No one replaced them. Trash wasn’t taken out. Pros: room and hotel were clean upon arrival, the bathroom lighting was good, the shower was nice, lighting was nice, I liked there was no carpet in the room (for cleanliness reasons), and they provided WiFi that was up to speed.

The walls are super thin so we could hear everything in the hallway and rooms next to us. When we came in it took a long time for someone to come to the front desk to check us in. We didn’t get any sleep because the joined room next to us had the tv up, and we called the front desk and nothing seemed to help.

While the hotel itself is fine, our situation was terrible. When we arrived for check in, we were informed that the hotel was overbooked and the room we booked with 2 queen beds was not available. The offered us a room with a king bed only for 4 people.