ダブルツリー バイ ヒルトン ローレンスバーグ(DoubleTree by Hilton Lawrenceburg)

The lady at the front desk gave us a hard time with checking in due to not having a confirmation number. We had the itinerary number and ID but still wasn’t good enough. Very short with us

It was great. On weekends they only have a 17.00 Buffet for breakfast. It was terrible. They should have at least a breakfast sandwich at the Starbucks there. That buffet was worth maybe 6.00. It was cold, and the taste was blah. The yogurt with berries was filled with water. Biscuit and gravy was just ok

our stay was a 4, the tile in our room was dirty :( BUT the staff at the bar was fantastic and the food was good too!

This hotel had the best location within the city and right on the river. The views were wonderful. Check in was very easy but there was a lot of traffic within the hotel because of a hunting expo. The room itself was good, other than a few items: the vents in the bathroom were notably dusty and the glass shower doors were not very clean. The pillows did have hair on them when we pulled back the sheets. The food at the restaurant within the hotel was a 10/10, it was wonderful. The service however, was not.

The suite that we rented was very spacious and provided what we needed for a short stay. However, the bathrooms were not very clean upon arrival, we didn’t have an sheets or a comforter for the sofa bed, and when we called the front desk to ask for some, they never brought them. We ended up having to go to a local store and to buy larger blankets of our own for our stay. Our room refrigerator was also missing a knob and was visibly dirty upon arrival.

The hotel was awesome. The view, the surrounding area, and had a parking garage that was free right across the street.

Easy to get to and great accommodations. We could have used more sugar packets and the in room coffee was subpar. They did have a for pay coffee bar in the lobby.

The young lady working the desk acted as if she had a chip on her shoulder. She put us in a room that housekeeping had not yet cleaned which caused us another trip to the front desk but she did not even say not one word. Including no apology. She acted as if we bothered her. And then the next room had two pairs of men’s socks on the floor up against the bed. So it was not properly cleaned and inspected. We had to park on the circle drive next to the hotel because it only offers a parking garage and our truck is too big.

Myself, my wife, and entire family have stayed at this property many times over the last 3 years, and the staff is EXCEPTIONALLY accomodating and professional, day and night, each and every visit!