ホリデイ イン エクスプレス & スイーツ レバノン ナッシュビル エリア(Holiday Inn Express & Suites Lebanon-Nashville Area)

The staff were all so friendly and I felt at home there. Soft bed and pillows. I would definitely come back here.

The elevator was not working and we was on the 4th floor and i habe copd. Had we known before hand we would not have stayed and there was no canceling cause then we would be charged for that. The bed was also uncomfortable.

The room was nice. The mattress and pillows were one of the best we’ve stayed at. The problem was the elevator didn’t work the entire stay. No one mentioned it except for a sign that stayed up the entire weekend. We had to carry our luggage up four flights of stairs!! I’m glad we didn’t have our elderly parents with us. For the price we paid I would expect the elevator to work. Not to mention an ‘I’m sorry’.

Room was fantastic! Beds were comfortable and room was clean. Man at the front desk was extremely confrontational, rude, and was trying to talk down on my family and I. We also picked up two more pillows from the front desk (same worker) in which he gave us pillows without pillow cases.

Top class and clean and comfortable and excellent location off of I40 Highway.

Was shocked by the $150 incidental charge for one night. And the front desk charged the wrong fee. Took about 1 hour, a wait for the manager followed up by an additional charge on my card. Overall, very disappointing since I normally have an easier check in using a 3rd party. This is my 2nd visit and will not have a 3rd.

The staff was very accommodating and friendly. The only suggestion I have is bacon on breakfast bar.

We did not care for the TV service. We do Not watch Newsmax,a conspiracy Station. You should be able to watch Real News.

Great experience is this Holiday Inn Express. Spacious room for two, very clean bathroom. I will stay again if I’m back in the area.