パラッツォ サン ラッザロ ルームズ & スイーツ

Todo excente, excepto fallava un poco la calefacción. Por el resto perfecto

TERRIBLE SMELL IN THE ROOM!! After entering the room with the jacuzzi, we were welcomed by a very intense stink of mold - dampness. We contacted the property to complain and ask for a solution, but they didn't have another room with a jacuzzi, so they recommended using the air conditioning for a while to dry the room. After 1 hour the damp-stink was still there (also in the bathroom but no air conditioning) so we contacted the property again. They promised to refund us without penalty and instructed us to cancel the reservation. So we did and found another place to stay. Now magically Palazzo has changed their mind and doesn't want to return money. Very dishonest and unreliable behavior, taking advantage of people's good faith. Not to mention the unbelievability of this place (the photos show a bright room and in reality it is depressing), the saddest thing is the way we were deceived and treated. I hope you don’t run in the same horrible issue!

Ottima posizione, pulita e curata. Incluso mini bar con acqua e caffe

Stanza pulita e silenziosa, molto ben arredata e comoda. Ci ritornerò di sicuro.

Abbiamo soggiornato nella suite familiare, eravamo due adulti e tre bambini. La suite è molto spaziosa, con arredi belli e funzionali. Il gestore è stato molto cortese nel farci entrare in anticipo. Ho gradito anche l'aver trovato nel mini frigo una bottiglietta di acqua fresca per ciascuno, gratuitamente. Ottima anche la posizione, comoda per parcheggiare e a 10 minuti a piedi dall'anfiteatro. Consigliato.

Suite à une double réservation nous n'avons pas pu séjourner dans cette chambre. Il s'agit ici d'un appartement qui se trouvait dans un immeuble à deux pas du bâtiment principal avec deux chambres qui peuvent être louées en même temps, les lieux paraissait très propre mais nous ne sommes pas en mesure de noter réellement ce lieu. Cependant je tiens à préciser que la réaction de la personne en charge des accueils ce jour là a très vite trouvé une solution et s'est très bien occupé de nous.