クリスタル ウォーターズ

While the amenities and aesthetics of this resort look inviting, the customer experience is extremely poor. Upon checking into our room, we found that it hadn’t even been made with the previous occupant’s sheets, towel and rubbish still everywhere. On our last day, housekeeping rang the doorbell and came in at 9.50am without us opening the door for them, even though the Do Not Disturb sign was on. This was a gross invasion of privacy and disturbing to know that they are just walking into rooms uninvited. They wanted to begin turning over the room even though we had not checked out, and still had until 11am to do so. Not one apology or acknowledgment from anyone on front desk for these incidents. Definitely an instagram vs. reality resort, with money better spent elsewhere.

We had a wonderful stay at this hotel. The staff was extremely courteous and friendly, which made our visit particularly pleasant. All our wishes were fulfilled quickly and without any hassle. The rooms are very modern and equipped with everything you need. We were impressed by the high quality of the furnishings and the cleanliness. The dining options are top-notch. The food was always of the highest standard, both in taste and presentation. The hotel facilities are also excellently maintained. The gardens, loungers, and pools are in pristine condition and invite you to relax. While there is no direct access to the sea, the hotel offers plenty of free parking, allowing you to reach the island’s most beautiful beaches in just a few minutes. We can highly recommend this hotel and are already looking forward to our next stay.