A room assigned to me is used room, no tidy up, rubbish everywhere. Terrible! Then, I have to go down again for changing another room. Moreover,
my booking is a king bed room, however, a twins bed room is assigned to me because of overbooking.
Very bad experience.
翻訳
ホテルからの返信: Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke, Team Assistentin
Tomasz Deptula
ジュニアスイート(1ベッドルーム)(キング)(高層階)
宿泊時期: 2024年3月
出張
18件の口コミ
10/10
とても素晴らしい
投稿日: 2024年4月14日
Very beautiful hotel godd breakfast.....................
翻訳
ホテルからの返信: Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon!With warm greetings,Sabine Lincke, Team Assistentin
ゲスト
クラシック クイーンルーム
宿泊時期: 2025年7月
ファミリー
1件の口コミ
7.0/10
投稿日: 2025年8月30日
Venlige personale og rigtig fin beliggenhed. Værelset var for småt og dårlig rengøring. Hotellet virker meget slidt.
Dejlig morgen buffet. Nemt gang fra hotel til byen.
Ud over prisen på hotellet, tager de gebyr, hvis man vil benytte svømmebassinet og morgenmad.
ホテルからの返信: Dear hotel guest, Thank you very much for your stay and the feedback you gave us. Too bad that we could not convince you in all points. It is of course our aim to be truly special for our guests, whether with service or otherwise, and we will work to achieve this goal. Things we can modify we will certainly change immediately, others at a later date. Hopefully you will give us another chance to convince you of our otherwise first class service. Sincerely yours, Sabine Lincke, Team Assistentin
ホテルからの返信: Dear hotelguest,Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, just steps away from the train station and close to the zoo, as well as our central position in the heart of Leipzig.It's great to know that you appreciated the high ceilings and the views from your room, allowing you to take in the beautiful scenery of the entire city.We look forward to welcoming you back to The Westin Leipzig for another memorable stay.Warm regards,Aylin Algin - Team Assistant
Shijianlvxingjia
宿泊時期: 2024年9月
出張
228件の口コミ
10/10
とても素晴らしい
投稿日: 2024年10月27日
位置很方便。
翻訳
ホテルからの返信: Dear hotel guest, thank you very much for your very positive feedback. Full points - great! We are particularly pleased that you felt so comfortable with us and that we were able to inspire you in all points. It is nice that you like our location.Visit us again soon - we are looking forward to welcome you! With many greetings,Sabine Lincke, Team Assistentin