ウッドスプリング スイーツ カウンシル ブラフス(WoodSpring Suites Council Bluffs)

There were 4-5 dead roaches on the floor when we got to our room. Tv was missing a required cord which front desk fixed right away. Bedding seemed clean and the bed was fairly comfortable.

The pillows on the bed had human hair all over them. Slept w no pillows. No toilet paper in the room, zero. Comforters had stains all over them. If it wasn't so late, I would have went to other hotel.

Gabby and Tony at the front desk are very professional and accommodating. Great vibe, quiet clean place with comfortable beds and a very nice guest laundry.

Everything was okay. It just had a weird odor or smell. Kind of like a musty odor. It was a non smoking room

Check in was a complete hassle but the front desk gentleman was nice while he worked through the issue. The room was nice and clean and the place was organized and quiet. They do not, however, offer complementary coffee or tea as is stated on the ******* website.

I like the no hassle daily exchange with towels and resupply of toilet paper & soap. The office personnel have been polite & accommodating. The washers & driers are kept clean.

Check in was fast and easy. There was a kitchen, stove, refrigerator, and a microwave in the room. The price was affordable and the staff provide excellent customer service. This place is hidden gem.

We returned to our room at 11 pm and when we turned on light there were COCKROACHES Too late to find another room so we had to stay. We did not sleep

We pulled up and there’s druggies with needles shooting up in their car in the parking lot, go inside to see if our reservation has been held the rooms available are NOT what was reserved the lady at the desk was on a personal call for 5-10 mins before seeing me then I’m informed on site not before hand booking all travelers with us must have an ID. They missed out on over 40k in stays a year we went to red roof and forget these guys