Planet Hollywood Costa Rica Resort

Excellent I will recommend they try to fix any problem really beautiful place food view all I will definitely came back

This resort is excellent. The property is well maintained, the rooms are updated, and the food is good. This resort is located on a beach and the pool area is awesome. The staff is wonderful and very accommodating. Our favorite waiter was Jeremy. He was so accommodating and always checking in. We had an amazing time at this resort.

We had a great time! The place was nice and comfortable. Some of the restaurants were tough to understand without being star class. Down by the pool they didn’t do a wait list and said you had to just get there early but up top East and the steakhouse would give you a buzzer for when your table was ready. Also some of the buffet food was not the best. The pool was nice though and some of the bar tenders were great! Our favorite were in the hotel lobby.

Beautiul property with amazing staff, especially Johan! The warm and wonderful staff made the trip so great! The pools and beach were beautiful. The food was ok, not bad, but was the one part of the trip that we wished had been a bit better.

Service was good in the main building but other than that not the greatest. Breakfast was good but other than that the food was average at best. The pool bars lacked premium liquor.

I traveled here in January of 2024 with my two sons ages 20 and 23. It was an all around wonderful experience. We were swept out of our private airport transfer, our bags were taken from us, we were given drinks, directed to the red carpet for a photo and all of the staff clapped for us. What a beautiful welcome. The property is beautiful, clean and well maintained. Check in was very easy. It seems that all of the suites are ocean facing? I did not realize ours would be and it was, so that was a really nice surprise. I highly recommend building 18 second floor for your stay. It is close walking distance to Both the pool/beach and the main building with an excellent view of the ocean and the pool. All of the staff were very friendly and helpful. My sons were constantly entertained at the pool during the day by the staff and the activities and in the evening with the activities. We were not Star class and that was fine for us. We were able to find shady spots at the pool each day and there were plenty of shady spots to sit on the beach also. Maid service was top notch. I'd say this is a mid level all inclusive resort but an upper mid level all inclusive.

The resort was wonderful ! My personal agent for the stay was jorley she was extremely helpful with all our needs from booking reservations for dinner to transportation back to the airport ! 10/10

The property was beautiful and very safe. The rooms are beautiful. Since the property is quite large there are golf carts that take you to different areas within the resort (lobby, hotel room, restaurants, and pools). We never waited more than 5 minutes for a ride. We opted for the Star Class option. Well worth it for the sole fact that this included 24 hour room service and free items from the minibar (snacks, water, soft drinks, juice, wine, champagne) which was restocked daily. Except for the cabanas, this is an all inclusive resort. We rented a cabana and it was well worth it. The cabana included a sectional sofa, TV, your choice of alcohol, water, two lounge chairs. PRIVATE POOL, and server that brought whatever drinks and food we requested. The resort has a kids pool with slides, a rain fall, among other kid friendly things. My daughter really enjoyed the kids pool. My only complaint about this resort was check in. We arrived to the resort early morning. I knew that we would have to wait for our room. We waited almost 8 hours before we received our room. We noticed that other people that we on our same fight, received their rooms about 3 hours before we did. We received our hotel bracelets upon our arrival and they had to be reactivated we when finally received our room. I think that the check in personal forgot that we were waiting for our room, I expected at least an apology.

The property is gorgeous; the staff are friendly and welcoming, the drinks are strong, the food is average. Main cons: tiny kids pool and play area and kids club is more like a day care rather than actual kids club with sports and outdoor activities.