ホームウッド スイーツ バイ ヒルトン シカゴ - リンカンシャー(Homewood Suites by Hilton Chicago-Lincolnshire)

First time staying here. For a suite, the room was really tight. Really just a single room (and small at that). Also heating system was antiquated and very noisy at night. Not sure we would stay again.

We love staying here when we travel to this area. The people who work here are always so friendly and very helpful. They are always accommodating if you need something or need to make changes. We have chosen to stay here several years in a row now.

Loved having a separate sitting area and sleeping area. Having a kitchen area was a bonus.

Nice walking or running areas, safe, good breakfast, nice rooms, quiet. Good price also, plus nice pool and outdoor areas. Would have liked to have an earlier open time for swimming, especially in bad weather. Also would have loved a late night food/bar area to socialize.

The registration desk was very helpful and responsive. Somehow, we ended up with the only non-suite suite in the hotel - not what we paid for. The staff helped us with our adjustments but we lost confidence in ******* through this booking. We'll deal directly with the hotels in the future. We sense that ******* used bait and switch on selling a room that ended up very different than the one we received.

Kurt was extremely helpful and provided with information on the area. He was kind and professional.

Great location, easy to get in and out of the city. The staff were wonderful. The hotel is well maintained. The rooms being very comfortable and clean. We did ask for housekeeping to come in tidy up on day 2 but was told by the front desk that they only usually come every 4 days so did it myself . Overall me and my family had a great experience staying at the Homewood Suites

The hotel was nice, but the air conditioning system was malfunctioning. My room was hot, and no one called to let us know that the system was not working properly. I prepaid for my room and wish I had the chance to know what I was going into. We were there for a Naval graduation, so there were many families enduring the same issue. The hotel is older and in need of many upgrades.

Excellent staff! Facility is past due for a refresh. To their credit, they were installing new TVs. Unfortunately our room was not vacuumed/mopped and their was hair in the shower. Annoyances that likely would not be resolved by requesting a different room.