We stayed here in July during the horse festival. The hotel was clean and staff were friendly, but there were some significant issues. The shower only had hot water during the afternoon because they relied on a solar hot water heater. The shower did not drain properly. They did not have coffee or even tea at breakfast. The windows were low quality and the room was quite noisy from traffic. The lobby smelled of toxic paint or some kind of epoxy. It was very strong and intense. When we used the heating system , that smell ended up in our room! When we visit again, we will choose another hotel.
翻訳
ホテルからの返信: Dear guest, Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your review and will share this information with our team to improve our services. We look forward to welcoming you back to our hotel in the future so that we can serve you even better. Sincerely, IHG Social Listening Team
ゲスト
スーペリアルーム(ツイン)
宿泊: 2023年4月
友人との旅行
19件の口コミ
4.0/5
とても良い
投稿: 2023年5月21日
Rooms were very large and comfortable. Junior Suite probably not worth the money though, regular rooms are quite large.
翻訳
ホテルからの返信: Dear guest.Thank you for writing a review of your stay. We strive to make our guests happy and appreciate your feedback! We will share it with the relevant hotel department. During your stay, you may also bring your concerns to the attention of our hotel manager on duty so that we can do our best to make improvements. We look forward to exceeding your expectations during your next stay!Sincerely,IHG Social Listening Team
Jun doe
スーペリア クイーンルーム
宿泊: 2023年6月
一人旅
135件の口コミ
4.0/5
とても良い
投稿: 2023年7月5日
Always good to stay in holiday inn Litang.
翻訳
ホテルからの返信: Dear guest,Thank you so much for taking the time to to write a review.It’s absolutely encouraging to read your comments. We can’t ask for more than that….Once again, many thanks for taking the time to post your review and we look forward to having the pleasure of welcoming you back to our hotel in the future. Sincerely,IHG Social Listening Team