TownePlace Suites Little Rock West

Staff was great, we were allow to check in early. This allowed my wife and I to freshin up a bit prior to Christmas shopping. Room was very nice and comfortable.

The hotel is near a lot of restaurants and right next to a Walmart.You could literally walk to the store, it’s so close lol! Staff was okay not too bad and the breakfast was nice for the price you pay for. Parking wasn’t bad at all and it’s in a pretty good area. The only thing weird though was if you are local you have to pay a $150 in-state fee. But other than that a 4/5 stars for sure!!!

The hotel was very clean and staff was nice and helpful. The breakfast was great. Normally we would travel and never get breakfast because my husband has a pork allergy but the hotel had Turkey as an option.. we travel a lot and that’s never happened.

First the positives- the staff was ok, not rude though not overly friendly. The facility seemed to be a bit in need of a refresh but overall not bad. The room and hallways did not smell bad as some hotels seem to do. Negatives - We rented the two bedroom suite and immediately upon entering our room we noticed large white stains of what appeared to be sp****e on the chair, ottoman, couch, and carpet. The stain on the chair and ottoman were wet still where it appeared that some attempt to clean it had taken place but the effort was a low effort one at best. In addition, there were soiled places around the room in several areas. We took pictures of the disgusting stains but it looks like they can’t be posted to *******. Would definitely not stay there again.

Overall, the hotel was nice. Just a couple of things that could be better. The lighting in the bathroom is really dim. And the bed frame was damaged. Bed shifted when we got in it.

Nice place, staff was very accommodating. Minor issues here & there, but nothing that degraded the experience.

It was my first time staying at this location and it was exceptional. Kristin was wonderful at check in and check out. The room was fantastic. I will stay again soon.

The staff were super helpful and friendly. The hotel appears to be doing renovations. Had some bugs in the kitchen area each morning that was a little off putting. Room was clean for the most part except the few bugs.

We arrived a little early. Before we could even try to check in we was informed the rooms are not ready and another family was waiting over there on their room too. The room we stayed in smell like cleaning supplies and musk. My husband convinced me to stay it was on for one night so I sprayed air freshener and opened the window. The breakfast wasn’t all it was hype up to be. The front desk worker wasn’t really friendly. Not looking to stay there again.