ホームウッド スイーツ バイ ヒルトン ロック ダウンタウン(Homewood Suites by Hilton Little Rock Downtown)

The hotel was good but the staff and employees need to step up their efforts. The breakfast was sub par and missing so many items due to staff lack of refilling items. The entire staff was sluggish and lazy. Usually homewood suites are on point with service and the breakfast buffet is usually great- but not this particular hotel. Do better

This is a fantastic hotel, and we love staying here. The biggest disappointment was the breakfast which we found lacking.

The condition was not as advertised. Sting used to replace a fan string. Ragged shower curtain hung using tension rod around the still remaining shower door tracks that are no longer needed as the glass was missing. Rooms were cleaned so late when I returned I had to wait in my room while they finished. No way to display that you do not request cleaning at least in my room. Carpet had holes. Desk was protruding from the wall with screws exposed. Make sure you remove anything important as they leave your door wide open during cleaning and leave to go grab things from carts far way. Food in the morning was sub par. No restaurant in the building and the hotel lobby will not be held at the desk. Service desk was at least friendly.

The location is great. The property is old and the lobby smells of urine at times. The pool had an oily film on the surface, no showers by pool. The gym was well equipped. The treadmill screens wouldn’t start and staff didn’t know how to get them to work. There was mold in the bathroom ceiling and leaks from wall above shower every time the water was turned on. Beds can be more comfortable.

The gate to the paid parking garage was broken. It was broke 2 years ago when we stayed here. Air in the sitting area of suite wasn’t working

The place was very comfortable and the area is also nice. The breakfast was very nice! Would have preferred plain eggs but that’s a nitpick. The only thing is that I was unaware of the “convenience fee” of $50 dollars. Other than that, i will definitely stay again!

Great Management Team with smiles all around. Good Price with awesome service and room experience.

Loved the hotel and convenience to river market and shopping. Parking to checkin is nonexistent. There are no luggage carts available. My daughter couldnt get the room she reserved so part of her family had to stay with my other daughter. Not even a sorry for this. Only 1 working elevator. No staff ever at the desk Pool was green. Breakfast wasnt kept stocked. Will never stay again nor will any of my family and we go once a month to visit my daughter in Little Rock. Every one I met there had the same complaints

It was ok. The bed was comfortable. But, Furnishings were old, and decrepit, the elevator floor was all broken up and the elevator made a horrible dinging at every floor. The pool was closed for 3-4 days.