「Firstly the bad points-
*The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked,
*The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018.
*tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms.
*There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it.
I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3.
Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us
The upsides were-
*Staff were pleasant,
*breakfast was amazing with everything you could possibly as for,
*hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe.
* . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.」
「The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor.
I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.」
「非常好,第一次住公寓式的酒店沒想到體驗那麼好,房間大小合適,乾淨整潔,前台態度熱情,並且有免費咖啡早餐可以吃,並且最重要50磅的按金第二天退房當場退還給你,不像英國很多酒店賊噁心要不就不退,要不就等一個月退.還有地理位置超級無敵方便,下樓就是各大商場,去哪兒方便,火車站lime street 過來也方便,還會再去.」
ゲゲストBeautiful hotel. Lovely big spacious rooms. Very clean. Staff were very helpful and friendly. Good location for bars , shops etc. Would definitely stay here again and recommend to friends and family.
ゲゲストAbsolutely perfect stay exactly where we wanted to be. Staff were helpful friendly. Rooms We're lovely, clean, comfortable, and had everything you would need.
Breakfast was brilliant, fresh fruit, full English pancakes pastrys
Looking forward to my next stay.
ゲゲストStayed here a few times. Staff amazingly friendly. Extremely clean. Great location for the Philharmonic, in fact, almost directly opposite. Also close to both cathedrals. Thumbs up for the biscuits in the room. Also had a very tasty meal, in the bar. My hubby had a bad knee and the staff kindly gave him an ice bucket half full to take to our room to make a cold compress.
ゲゲストThe hotel's location for where we needed to go was excellent. This includes, the open top bus, Echo arena, central town with pubs, restaurants, etc and transport.
Staff were friendly and helpful. Nothing was too much for them. Our room was spotless. The shower was a big walk-in one with shampoo, conditioner and body wash provided.
We will definately stay here again and recommend it to friends and family.
LLeeExcellent apartment, clean and everything we could need. Stayed here with my son for a dad and lad city break. Location is perfect. Very close to the centre. Would definitely stay here again and would highly recommend to others.
ゲゲストAnother great stay in a very quirky hotel. Reception staff were friendly and welcoming. We enjoyed our stay at the Arthouse and will definitely be back soon.