フェナルス ガーデン

Very pleasant stay in Fenals gardens-pool view rooms have evening sun-great food selection-comfortable beds. Short walk down to lovely beach-20 minute pleasant walk down to Loret-exceptional beach and shopping-highly reccomended for relatively quite holiday

The hotel experience overall is good but not flawless. The staff were excellent, the room was large and clean. But the aircon wasn't great, the bed wasn't to my liking and most importantly the buffet was poor. The hot food on one half of the bain marie wasn't hot enough, and they commit the worst crime in the buffet book by not having ice cream. If this isn't important to you then I recommend the hotel.

I hate having to leave such a low rating but this has been the strangest, most disappointing holiday experience I’ve ever had and wouldn’t want anyone to end up having a week away and it feeling like a waste of a holiday like ours did. Depending on the sort of holiday you’re after you will either love it or hate it. Firstly, let me give you the good points. The staff were great. Very friendly and helpful - absolutely no issues relating to customer service at all. Communal areas very clean, tidy and well kept. Room was fairly modern and cleaned daily. Breakfast was lovely with a nice selection. Cooking station for omelettes, pancakes etc. coffee machine, fruit juices, cereals and pastries as well as hot food selection. 15-20 min walk to centre of Lloret de mar 5 min walk to Fenals Beach Shops and restaurants nearby Unfortunately this is the most boring hotel I think I could have found. For the first few days it felt as though we were the only people staying there. There was no one at the pool other than us and the lifeguard. No music, no other guests. It was eerily quiet. Later in the week we saw others checking in but never really saw them around the hotel apart from at breakfast and another couple at the pool on one day. There was just no atmosphere. We like chatting to people whilst away and people watching. That didn’t happen here! The bar was always quiet, no matter the time of day and there was only one night where we witnessed anything going on. We were told due to there being Spanish guests some music was put on so they could dance. It did seem like at the weekend there was an influx of Spanish and French quests heading to the coast for the weekend. If it hadn’t been for seeing the other hotels nearby bustling with people I would have thought that the lack of guests was just due to the season. The weather took a turn for the worst the last part of our stay which made it even more difficult to stay entertained. The bed was rock hard and incredibly uncomfortable (I do like a firm mattress but this was another level) and due to the location on the corner of a busy main road there was so much traffic noise it was difficult to get a good nights sleep in the room without some sort of disturbance from outside. It definitely seemed as though this was suitable as more of a base if you were planning on going out sightseeing every day rather than a hotel you could enjoy your time at unless you wanted to sit with a book with peace and quiet by yourself all day every day. There are bus stops just across the road to get to Barcelona and Girona for days out for a reasonable cost. We usually travel all inclusive and thought that B&B would be more cost effective but we ended up spending so much more because we didn’t want to stay in the hotel so I now wish I’d have gone for a different option. Had this just been a stay for a couple of nights it would have been bearable but to stay for a week my partner and I were bored to tears by the

Avoid this hotel as soon as I arrived got changed £400 euros owner is rude and basically told me if you want go room was terrible and smelly beds were uncomfortable rooms hardly cleaned food was disgusting repeatedly put back our if not eaten at dinner it would come back out no halal and when requested had attitude off all staff dry cold and disgusting for an animal never mind a human no entertainment at all had to pay the all the facilities no waterpack just a boot in a pool would not class this as a waterpark noisy all night staff are rude disgusting hotel Avoid this place could not wait to go home

Everyone has different experience and reading previous reviews I was very sceptic about hotel.First things first hotel itself is located i very busy and noisy roundabout were choosing pool side view room doesnt help to escape from noise however it is sure to be better than room facing main road.Everywhere is super close if someone likes to walk and 1 or 2 km is not a thing.Sea is 10 mins walk from hotel and supermakets and restaurants are nearby.Hotel is far from to be 4 star hotel however some people need very little and feel like in 4 star and some expect a luxury and high maintenance where when we have entered a hotel lobby knew already thay would not be a 4 star.Rooms are average and need upgrade.Bathroom is very small and not much room to move around.Room service is everyday so you would always have clean towels and bed sheets.Bed are uncomftable and squeky while turning around and walls are super thin so you can hear others people conversation.That gives not much night and pleasant sleep after busy day.They charge for safe 20 euro for a week where 10 euro is deposit so I had to carry my belongins with me which is fine( never found this i other hotels)We had half board option breakfast and lunch( we swap for lunch) and is very repetitive specially breakfast.Drinks are included only at the breakfast but for lunch and dinner you have to carry your own water or buy drinks from bar where food is served.Hotel has little of entertaiment for whole stay so when it was raining one day we were sitting in room watching tv and playing cards.Swimming area are nice and tidy.Paddling pool with slides has a big plus from me as otherwise not much for kids to do.Overall we had nice stay.Buses are nerby to if you planning trips to Barcelona or Blanes or Marineland.Staff is very helpfull to give direction.We flu to Girona airport and transfer itself to hotel cost us 55 euro ( i heard to cost more depend on taxi).Hotel is more for people who dont have kids in my opinion or have grown up kids so they can go to night clubs as there is many of them.Not proper family hotel for sure so wont be back here.

We were accommodated in this hotel without the option of choosing by the "Flying Carpet" company and we felt like captive customers. The hotel is located on a noisy intersection, far from everything. The bustling center is a 20-25 minute walk (of course to one side). The hotel is very old, the furniture is rotting and falling apart. The stream of water is unstable in terms of temperature, a very cold stream suddenly becomes boiling, then suddenly very cold again and so on.The sink and bathtub are clogged, the water did not go down until we called the plumber.The shower door does not open all the way because of the toilet. You can hardly dry yourself in the crowded shower, let alone get dressed in it. The beds are old, the mattress is uncomfortable and moves all the time. The wardrobe is barely accessible. At all sites, the hotel boasts a refrigerator and a safe. But nowhere is it stated that the use of them comes with a fee of 10€!!! Each! You've rented a room, payd for thr accommodation, an the refrigerator is locked up! Outside the temperature is 38 degrees, you cat even put a bottle of water. We are talking about a half board hotel. I do not have the possibility to put personal valuables in the safe when I go down to the pool, because the safe that is supposed to serve me also requires a fee.this is outrageous. The food, The selection of food is o.k, the tastes are probably personal, it was not tasty for us. The problem that was diagnosed is that the kitchen recycles the food and changes it, serving it as different food. For example: potato cubes that were served in the morning, were served a second time in the evening as potatoes with vegetables.In the morning there was a layer of fresh tomatoes on the tomatoes left over from the evening, but an inedible white layer was observed on the old tomatoes. Waters, if you are thirsty in the middle of dinner, it will cost you, again and and again... If you are cold at night, you won't find a blanket, because the hotel .If you look for blankets, you won't find blankets because the hotel collects them in the summer. Wifi, is unstable! The rooms are clean. The cleaning staff is the best there is in that hotel