エンバシー・スイーツ バイ ヒルトン シカゴ ロンバード オーク ブルック(Embassy Suites by Hilton Chicago Lombard Oak Brook)

Un excelente desayuno!

Someone was having a color party in the room right next door to mines. Other than that my stay was pretty decent, definitely not for asking price per night though.

Why spend the $ on upgrades just not to take care of it? New bathroom yet grout had never been cleaned. Pool area in disrepair. Was a 2-star hotel trying to act like a 3-4 star. Just be who you are.

I was very disappointed with the pool area the jacuzzi water was vwry cloudy and looked unclean and unsafe broken tile was also exposed on the jacuzzi and the vents looks like they havent been cleaned in years and there was clear signs the roof at one time was leaking or may still be. The pool area and the elevators were extremely slow. However the room the breakfast and happy hour were all good.

Saturday night is a nigh**are at this hotel. It's like party city for large families. I'm fine with children but they were unsupervised and running all over the place. The room next to us had a karaoke machine and they were singing well into the night. **** smell was everywhere. The rooms are outdated - very few plugs for people with multiple devices. Finishings were very dated.

Check-in was rather slow, and they need more elevators. Had to take the stairs twice because elevators are packed during check-in & out.

Shower leaked into hallway :(, the installer of the tile did this wrong, huge lake of water once finished with shower. Needs corrected. 10th floor.

Staff were absolutely top notch. From front desk, to kitchen, housekeeping, bartender and security. All were very friendly and helpful. 1 elevator stopped working. On 1 night we went to sit in the hot tub and the chemicals were so strong the fumes smell burned our eyes and made it difficult to breathe couldnt sit in it. Complained to front desk we didnt go back down to try it again. When they say breakfast ends at 9 they mean it ends at 9. They are prompt closing up. Made to order omelets and a good swlection of other breakfast foods from eggs to pasteries yougurt and fruit. Rooms were clean bed was comfortable. Quiet location. Our shower was slow draining i pulled the stopper and was just hair that i cleaned out and that fixed that. Some areas of paint peeling that has been attempted at being fixed not a real issue for us. Overall would recommend and wouldnstay there again.

Overall, it was fine. We like Embassy Suites, it was just our room was very hot and wouldn't cool down. A maintenance guy came to address it, but it didn't really work. He said he'd bring a fan, but didn't. I went to get one myself, which was fine, just not exactly what I expect from Embassy.