Premier Inn London Ealing

Location is convenient and the price was quite decent given the location

趕早機去威尼斯，機場酒店的絕佳選擇，夜到早走，環境什麼的都未能提供意見，就是交通方便，沒有投訴的，價比性還行吧

酒店位置交通方便，購物容易方便！

The staff was amazing. Especially, Lakshmi. She went out of her way to make us comfortable and welcomed. My elderly mother was treated with such care and attention. The restaurant was very nice. The breakfast was hot, delicious and varied. We will come again.

Great for the price paid! Was surprised how little road noise I could hear with how close to a main road we are. The breakfast team (Lakshimi, Aron and Payal) were lovely, didn’t need to book, just walked in (though I did stay in a Thursday, so I imagine booking at the weekend might be a good idea) 😊

The room was dirty -especially bathroom, there was food on the floor , previous guest obviously enjoyed grapes in the bath ! There was one towel and when we asked reception for more they said they had run out of towels - Then we saw a trolley from housekeeping laden with towels - basically the reception staff couldn't be bothered !! The ladies toilets in the reception area were filthy - a blocked sink, dirty toilets. Tried to check out but no one on reception duty -machine for speedy checkout broken -so just left as our taxi was waiting. Don’t believe the glossy TV advert.

Without being an afficionado, I have stayed in quite a few Premier Inn's and this one was a little off the pace. No problems with the room which was comfortable. Fellow guests were fairly loud. Breakfast was not the best I have had - eggs were pre-cooked and the single option was to have a sunnyside up where the albumen was slightly unset. Turns my stomach. The supper was lovely and the service team then were super great - making the stay in general feel better. No question that I would still stay at a Premier Inn again. just that this was not a winner.

Having stayed at this hotel with no issues before, we chose it again for location and price. However, this time there were several concerns that were not resolved whilst there. Room on the 8th floor with window broken therefore not convinced by the safety and security with 2 young children in the room. Also very noisy and draughty due to this. Bathroom very poor condition. Shower/bath tap leaky and no bath plug. Asked for one so we could give our children a bath but one never arrived. Staff very busy and trying to run both the bar and check-in. Empty bottle of shower gel in the bathroom but my husband did manage to get one at the time of asking for a bath plug so at least they resolved that. Room needed cleaning and decorating. Goodness knows what previous residents had been doing due to the state of the walls and carpet. Also funny smell in the room. We tried to talk to reception but they were too busy. Even on checkout they had no time, we just left key cards in box and had no chance to discuss with them. A real shame as our first stay here had been fab. Hopefully just bad luck with the room we were allocated this time. Luckily we were barely in there.

I was so disappointed with this hotel overall. The exterior of the hotel is rundown and unkept. The reception staff were polite and helpful the majority of the time. The room we were given was filthy. Walls with hand marks, bogeys wiped on the bathroom walls, stains on the pillows ect. The shower had a smell of lying water and when we turned it on it made an awful loud squealing noise! The breakfast was perfect very fresh and great choice, we did go to the bar one night and my husbands beer was sour but the lady changed it straight away. I would not recommend this hotel unfortunately and will not be back.