ホームウッド スイーツ ロンドン オンタリオ(Homewood Suites by Hilton London Ontario)

Staff was great, as was breakfast. Pullout sofa was horrid - ratty and you could feel every spring. For almost $300 per night (tax incl) one would expect a comfortable night’s sleep.

This was our first time in London and we had such a great time! The staff were very kind and helpful! Always greeted us with a smile! We would LOVE to stay again!

It was a nice hotel, but shower leaked and tv would come on when we turned it off multiple times, never stayed muted either nice to have the full kitchen available, and hot breakfast Buffett was great with lots of options.

The free breakfast was great! However we were informed the day before our stay that the pool was closed, which was one of the reasons we booked at this location. And at this point it's far to late to be able to do anything about it. We also booked a Jacuzzi room and the jets did not work the first night. It was fixed relatively quickly the next day. Public transportation run sporadically through the week. And does not run nearby on weekends.

i got a free 1 night, and i chose the Homewood Suites because this is an excelent hotel,, there is one that i am not happy with is the the whirlpool, it is not working. But over all our stay there is still feels like home.

Good hotel, nice rooms, clean. People working there all seemed friendly. Good location for my purposes. My second time here, they put on a pretty good breakfast. Only had bacon on the buffet 1 out of the 3 days I was there, that was a bit of a bummer but the sausages were also good. I’ll probably stay here again next time I’m in London.

The ground floor room I was staying in was around the corner from the elevators and lobby. The lobby music could be heard clearly from inside the room and played 24/7. The breakfast was ok, but the vegetarian options were limited so all I could have by 7:30am was a yogurt and apple. The warming dishes were already mostly empty by that time and I didn’t see any staff refilling or checking.

The pool was closed for maintenance. I would have liked to be notified prior to me walking in. I specifically booked that hotel for the pool, so telling me it is out of service when I am checking in, is too late for me to research if I can get a reservation somewhere else. Please in future, you really should send that information out to your guests.

Room smelled like smoke and the pool was closed. No attention to detail ex. Kids bed was made without a mattress and they put the blanket down instead then left the fitted sheet on top for a cover out of laziness, and ice trays in the freezer were not filled.