ホテルからの返信: Dear Wangyouniao,Thank you very much for taking the time to share your feedback following your stay with us.We are delighted to hear that you enjoyed our excellent location, breakfast selection, and, most importantly, the warm and helpful service from our front desk team. It is wonderful to know that our team was able to assist with your luggage and help make your arrival more convenient.We also appreciate you bringing the nearby road construction to our attention. Please be assured that your comments regarding access to the hotel have been shared with the relevant team for their awareness and consideration. We always value feedback from our guests and use it to help us continually improve the guest experience.Thank you again for choosing The Wesley. We are very pleased that you had an enjoyable stay and hope to have the pleasure of welcoming you back again soon.Kind Regards,TY – The Wesley Team
ホテルからの返信: Dear Guest,Thank you very much for your detailed and thoughtful feedback.We are delighted to hear that you enjoyed our excellent location close to Euston Station and appreciated the convenience of having transport links nearby. It is wonderful to know that you found your room well equipped, enjoyed our excellent breakfast, and particularly liked the sausages!We are also pleased that you appreciated the tasteful character of the hotel and had the opportunity to make use of our gym facilities.We appreciate your understanding regarding the ongoing road works around the area, and your comments have been shared with the relevant team for their awareness.Thank you for recommending The Wesley. We truly appreciate your kind words and hope to welcome you back again in the future.Kind Regards,TY – The Wesley Team
ホテルからの返信: Dear Guest,Thank you very much for taking the time to share your lovely feedback with us.We are delighted to hear that you found your room clean, tidy, and well equipped with everything you needed for a comfortable stay. It is also wonderful to know that you enjoyed our convenient location and had a peaceful night’s sleep without any disturbance from the nearby works.And of course, we are especially pleased to hear such wonderful praise for the mattress! Knowing that you found it so comfortable and enjoyed a great night’s sleep is a fantastic compliment for our team.Thank you again for choosing The Wesley. We hope to welcome you back again soon for another comfortable stay.Kind Regards,TY – The Wesley Team
ホテルからの返信: Dear Guest,Thank you very much for your wonderful feedback.We are delighted to hear that you had an amazing stay with us and found the hotel to be clean, professional, and well-equipped. It is fantastic to know that our prime location right next to Euston Station made your trip even more convenient.Thank you for choosing The Wesley, and we look forward to welcoming you back on your next visit to London.Kind Regards,TY – The Wesley Team
Junbear
スタンダード シングルルーム
宿泊時期: 2025年7月
出張
4件の口コミ
8.5/10
とても良い
投稿日: 2025年9月1日
場所はわかりにくいが、そのおかげか静かだった
部屋の設備は必要なものは全て揃っていて良かった
ホテルからの返信: Dear Junbear,Thank you very much for your kind feedback.We are delighted to hear that you found the room well-equipped with everything you needed and that the location offered a quiet atmosphere for your stay. We also note your comment regarding finding the hotel initially, and we will look into ways to make our directions clearer for future guests.Thank you for choosing The Wesley, and we hope to have the pleasure of welcoming you back again on your next visit to London.Kind Regards,TY – The Wesley Team
ゲスト
スタンダード シングルルーム
宿泊時期: 2025年6月
出張
23件の口コミ
9.0/10
非常に良い
投稿日: 2025年8月1日
部屋は少し狭かったですが、サービスも良く、交通の便も良かったです。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you very much for your great feedback.We are delighted to hear that you had a pretty good stay with us, and that you appreciated our excellent service and convenient location. We also note your comment regarding the room size, as our single rooms are cozy by design, but we are glad it did not detract from your overall experience.Thank you for choosing The Wesley, and we look forward to welcoming you back on your next visit to London.Kind Regards,TY – The Wesley Team
ホテルからの返信: Dear Guest,Thank you for taking the time to share your feedback with us.We appreciate you recognising our convenient location, with easy access to both Euston and King’s Cross stations. We are sorry, however, that some aspects of your experience did not meet your expectations.Your comments regarding the service and room comfort have been shared with the relevant team for their awareness and consideration. We take guest feedback seriously and continually review our processes to ensure we provide a smooth and welcoming experience for all our guests.Thank you again for choosing The Wesley and for sharing your comments with us.Kind Regards,TY – The Wesley Team
ホテルからの返信: Dear K Chen,Thank you for taking the time to share your feedback with us.We are glad to hear that you found the breakfast very satisfactory. However, we sincerely apologize for the inconveniences you experienced during your stay. We understand that navigating the surrounding area while under renovation was frustrating, and we appreciate your patience.We also apologize for the lack of curtains on the top floor and the resulting disturbance during the stormy night.Thank you for choosing The Wesley, and we hope to provide you with a much more seamless and comfortable stay on your next visit to London.Kind Regards,TY – The Wesley Team
ホテルからの返信: Dear BéBé_Nancy,Thank you for taking the time to share your feedback following your stay with us.We are pleased to hear that you appreciated our convenient location and found the cleanliness of the hotel to a good standard. We appreciate you also sharing your comments regarding parking, the surrounding transport noise and your experience with our team.Your feedback has been shared with the relevant team for their awareness and consideration. We are always looking for ways to improve both our service and the overall guest experience.Thank you again for choosing The Wesley, and we wish you all the best for your future travels.Kind Regards,TY – The Wesley Team
Lvzhewujiangjie
スーペリアルーム
宿泊時期: 2024年10月
ファミリー
3件の口コミ
6.5/10
投稿日: 2024年12月24日
交通の便が良いこと以外は、何も言えません。ご想像にお任せします...
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you for sharing your feedback with us.We are glad to hear that you found the transportation convenient, but we are sorry to learn that other aspects of your stay did not fully meet your expectations. We always strive to provide a comfortable and transparent experience for all our guests, and we would love to hear more specific details about how we can improve so we can ensure a better stay next time.Thank you for choosing The Wesley, and we hope you will give us another opportunity to welcome you back in the future.Kind Regards,TY – The Wesley Team
ホテルからの返信: Dear Yingnan,Thank you very much for your wonderful feedback.We are delighted to hear that you enjoyed our convenient location near the UCL dormitory, making your trips to the university so easy. It's also fantastic to know that you found your room to be very clean and appreciated the friendly attitude of our team.Thank you for choosing The Wesley, and we look forward to welcoming you back on your next visit to London.Kind Regards,TY – The Wesley Team
ゲスト
スタンダード シングルルーム
宿泊時期: 2024年11月
出張
8件の口コミ
10/10
とても素晴らしい
投稿日: 2024年12月20日
とても良いです。立地も最高でした。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you very much for your wonderful feedback.We are delighted to hear that you had an outstanding stay with us and appreciated our great location.Thank you for choosing The Wesley, and we look forward to welcoming you back on your next visit to London.Kind Regards,TY – The Wesley Team
cathychen77
スタンダード シングルルーム
宿泊時期: 2024年5月
友人同士
21件の口コミ
10/10
とても素晴らしい
投稿日: 2024年7月24日
ホテルの立地はとても便利ですが、部屋は2人には狭すぎます。
原文を表示Googleによる翻訳
ホテルからの返信: Dear cathychen77,Thank you very much for your wonderful feedback.We are delighted to hear that you found our location very convenient during your stay. We also appreciate your helpful note regarding room size for two people, as our Standard Single rooms are primarily designed with solo travelers in mind.Thank you for choosing The Wesley, and we look forward to welcoming you back on your next visit to London.Kind Regards,TY – The Wesley Team
ゲスト
スタンダードダブルルーム
宿泊時期: 2024年8月
その他
1件の口コミ
10/10
とても素晴らしい
投稿日: 2024年10月20日
ロケーションも良く、清潔でした。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you very much for your wonderful feedback.We are delighted to hear that you enjoyed our excellent location and found your room to be clean and hygienic.Thank you for choosing The Wesley, and we look forward to welcoming you back on your next visit to London.Kind Regards,TY – The Wesley Team
ゲスト
スタンダードダブルルーム
宿泊時期: 2024年8月
出張
53件の口コミ
10/10
とても素晴らしい
投稿日: 2024年9月29日
駅に近くて部屋も清潔でした。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you very much for your wonderful feedback.We are delighted to hear that you enjoyed our convenient location close to the train station and found your room to be clean and comfortable.Thank you for choosing The Wesley, and we look forward to welcoming you back on your next visit to London.Kind Regards,TY – The Wesley Team