コートヤード ロング ビーチ(Courtyard Long Beach Airport)

このホテルはロングビーチ空港からわずか1.6kmです。無料の空港シャトルは午前5時30分から30分ごとに運行しています。 部屋は清潔でモダンな内装です。私たちはラスベガスのパラッツォから来たばかりなので、このホテルの部屋は小さいように見えますが、実際には2人でかなり快適です。

Everything was great but the wifi did not work the whole time we were there.

Very clean and alot of place to eat in walking distance

I booked it when I landed due to a missed connection on my flight itinerary. Easy check in and I arrived in time to order dinner. It was made quickly, and they had a good amount of options

Staff was very friendly and helpful and my room was very comfortable and clean. I will definitely stay again.

The staff was very rude. Didn’t provide us with the room we paid for and said it was what I get for booking through a third party. Finally they gave me a new room which ended up being the room I paid for. If Marriott has an agreement with ******* their customers shouldn’t have to go through a run around to get what they paid for. I contacted ******* and got no where. I’m very disappointed with the lack of customer service I received through Marriott and *******. Still waiting for some sort of compensation! By the way, this was our first stay at Marriott and our last. Not impressed at all.

I have stayed at this Marriott a couple of times now. Its fairly clean and you have several options for dining within the same parking lot or on the backside with several eateries within whats called The Hangar. Note for coffee drinkers - Starbucks is in the same parking area as the hotel. Staff was hit or miss. Person who checked us in had a bit of an attitude, even with trying to joke with her. She is the only one who would not wish anyone a good day as you walked past her. Every one else were quite pleasant. Room - the deadbolt part of the door would automatically set itself whenever opening the door. We noticed it trying to leave our room for the evening, and figured out how to fix that. Unfortunately, when we returned we didn't realize it and had our door not shut all the way due to that deadbolt being auto set. We didn't notice until around 4am. The stand where the ice bucket was placed is glued to the closet so we were unable to move it as it blocked half of the 2 available outlets on that wall. Design fail. Mini fridge didn't work.

WiFi wasn’t working Friday afternoon until Saturday morning. Had to finish up reports and submit them that night. Called the front desk and they didn’t have any answers. I asked them to power cycle their router or switches but he didn’t know how to do that . Woke up in the morning and had absolutely no hot water and that wasn’t fixed until later that afternoon. Not a good stay!!!

The staff was super friendly and accommodating. Our bartender, Ari was the sweetest girl, super friendly and attentive. The front desk woman who was on when we first arrived was friendly and helpful as we asked if we could do an early check in and she found us a room. The pool was closed and there was a note on the door explaining that it was closed for maintenance, which was fine and understandable, but it did also say that the hot tub was open. However, when we went in the pool area we found that it was empty so that was closed as well. I really wish it had been open as that was a big aspect that I looked for when booking. But besides that everything else was great, clean rooms and common areas and staff that we felt went the extra mile to make sure we were happy. Thank you.