ホーソーン スイーツ バイ ウィンダム ロングビュー(Hawthorn Suites by Wyndham Longview)

Comfortable king bed, light bulb missing, but didn’t tell front desk till I left because there were other lights, microwave tray was dirty but other than that everything was clean. Just an older hotel going through renovations but overall good condition, safe location, lots of restaurants around and near family

It’s very pretty. Clerk was very friendly and helpful Rooms are a little worn, but overall, nice place to stay.

The bathroom sink wouldn’t drain, the tv remote didn’t work, the bathroom counter was dirty with previous guests spilled coffee, NO water pressure-just a trickle. Very sticky dirty floor. On the positive side-beds were comfortable. Will not stay here again and I don’t recommend.

Mold in bathroom, room didn’t have towels at check in or a phone, very dirty all around.

First night there and the bed sheets had multiple stains on them, totally fine if they look washed but it didn’t look like they were. Second night there was a cockroach on the pillow, and in the morning we found 2 more (bottom of the bed in the sheets and in the bathroom). After that we were mildly paranoid to sleep there.

The property was dirty had roaches in the room. I will never stay here again nor will I recommend my family and /or friends.

The staff was accommodating to place us in a room close by when we needed to move due to several issues in our current room. Their maintenance tech, Aaron was very pleasant when he tried to address the issues. He apologized and even made sure that our next room met with our expectations. We will definitely return.

Overall the stay was nice, however, there were three small things that made it to the con list: 1) when I arrived to my room the maintenance man was still in there and made me wait in the hall for 10 minutes after telling me it should only take 5; 2) the toilet looked as if they hadn’t scrubbed it in months, needs a good Clorox gel soak and scrub; 3) there was an odd smell in the room, not the worst but definitely not what you want to walk in and be hit in the face with.

The cooked breakfast was great. The laundry room was convenient. The hotel was very clean. The pool was green though. I was looking forward to swimming, so that was a disappointment. Most of the staff were friendly.