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I was at Fasano with my family and I had a terrible experience. I’m Brazilian and I’ve been attending the Fasano group for years. I was on vacation with my family in Punta. We chose to have dinner on the 1st at the Gero restaurant. I’ve never been so badly served: food took a long time, horrible meat point, a lot of noise in the restaurant, no adequate service. Nothing like what I know from Fasano. In addition, the next day I sent a message to talk about the corrido and only days were going to find out. Fasano lost a client of years. Disappointed.

This hotel is located in the 1,200 acre property of Las Piedras, a gate guarded community just outside of Punta del Este. This vast master-planned community offers every amenity you could possibly want: miles of walking and biking trails; a helipad, a private airstrip. a golf course, 4 tennis courts, stables, an indoor and outdoor arena; 3 restaurants; a private beach club, shooting range, polo field and spa. The hotel is small and there are bungalows for rent, as well as private bungalows and homes, all in a sleek architectural style that disappear into the undulating terrain. The staff at the hotel was very professional and courteous. And, the food was delicious. This is a very special place that is relaxing or as active as you want.

Located far away from the busy city of Punta del Este, in a beautiful area with great views. Huge resort area with golf course, river club and also many private homes, so the area is really big and you can make long walks or bike rides in this resort. The sunsets are fantastic. Really an outstanding location. I really loved it because it was very quiet and relaxing. Also the architecture of the hotel and the whole resort is excellent. Very modern but still cozy. The main house with two restaurants, reception and lounge is very nice and boasts great views over the whole area. The design is definitely a great plus in this hotel. The design of the rooms is also very nice. They have fantastic views and the sunsets are to die for. The bathrooms is big with a large shower. The room has also enough room for clothes. Unfortunately there is not so much light so it can be difficult to find a place for reading where you have enough light. The Spa is very nice, has a big gym and a small pool and some saunas. Two tennis courts are located in a nice area. The river club is nice but be aware there are many mosquitoes on the riverside. The hotel is beautiful as mentioned above, however there are two areas of improvement: while most staff members are extremely friendly, the service is not on a very high level. You often need to ask for simple things, many things are forgotten. The second improvement point is the food quality which is also not corresponding to the level of the hotel. Hopefully they can improve these two main areas, then it could be a perfect place. I would like to thank the management for their support in solving some issues during my stay which I really appreciated. Overall I had a very nice stay in this beautiful location. I hope they will improve the points mentioned in order to be a truly top hotel.