クオリティ イン&スイーツ ユニバーシティ/エアポート(Quality Inn & Suites University-Airport)

Staff doesn’t speak English at all Nobody at front desk Pool closed and nobody told me prior to paying

It was dirty, stains on the counter top, TV stand, and the desk. Bathroom needs painted and grouting. Shower was weak in the bottom and the faucet was flimsy. The hotel required an additional $100 to get the room above the room rate. Even though it will be refunded two to three days after you check out. Things are high enough without that expense. I will not be staying there again.

Hotel was not clean and had a bad smell. The comforter was ripped, the toilet did not work correctly, and the jacuzzi tub expelled gunky stuff from the jets when we tried to use it.

The property was in a questionable location. We probably would have canceled, except we didn't pay for the cancelation insurance. However the facility was clean, but understaffed. Our toilet was plugged, and it took several call to the desk to get anyone to answer. Later they came to our room and handed us a plunger, instead of having a someone do it for us.

Very dirty, unkept property. Neighborhood is worrysome, safety is an issue. Had to clean toilet to use. Room hdvery bad odors from very dirty carpet. Would not recommend or ever consider another Quality hotel.

The room and hospitality was great, but the jacuzzi didn’t work. We had three people try it, but none of the jets would come on. The front desk guy tried and the motor came on, but he didn’t test it with water to see if the jets were working.

I would never stay at this property again. I didnt actully even stay I checked in and left within 15 minutes. The hotel mangagment and staff refused to refund my money. They were completely rude and even argued with me and called me a liar. Completely unprofessional. The room was ran down and dirty. There was poop splattered on the bathroom floor from the previous guest. There was shaprie or marker on the door and other items in the room. Dirty walls and light switch covers. The tub had pink mold. And the room smelled like old rotten garbage. The hotel hallways had dirt and debris outside of every door and down each hallway. I wouldnt say they had been cleaned in quite awhile. The elevator was acting up as well and the door would hardly open and the elevator was also dirty. I have never been in a hotel that was so dirty and with a staff completely unwilling to make a customer happy. It looks like it should have bedbugs and roaches and cost $50 a night.

Our room was pretty dirty. Jetted tub i didnt even dare to attempt to get in based on overall dirtiness of room. Killed a roach crawling on bed. Kind of shady looking outside at night

Room was very clean. Parking lot was well lit. Easy check in/out. Affordable!!