Check-in: The person in front of us received a lot of time/attention, I was patient thinking that once it was our turn we would get the same level of care, instead we were rushed so that she could attend to the people behind us. We felt it was rude how we were treated. Room: The bed was very comfortable. Oddly, there was only 1 coffee pod in room for 2 people. The white robe in the room looked visually dirty and smelled like it was dirty but was hung up to be presented as if it was fresh to wear. The pillows were in need of replacement. A previous TA review mentions the pillows and the response to that review was that they should have asked for another pillow. We feel that if people are stating that the pillows are in poor condition, maybe it is time to update them. I do not want to have to go back to the desk and ask for a clean robe/another coffee pod and a different pillow. Hangers in closet space didn't fit the rod they were on, the hangers were useless, it was a strange set up. The comforter is too warm for the weather conditions, too loud out to open windows plus there were a lot of mosquitoes at the time we were there. This made for uncomfortable sleep. Interior lock on door was broken. Our room was dated and in need of attention. Shower had black mold in the caulking. Room could use a new coat of paint. The shower has a glass panel that covers about half the tub, the shower wand didn't sit correctly in its holder causing water to go all over the floor. Large plastic bulky key chain unnecessary, not convenient to carry around. Breakfast: Seating well spaced. The breakfast room opened about 15 minutes late one morning, an inconvenience when we were on a tight schedule. You can get far better bakery products in the bakery a street away; the quality of the croissants served was poor. Scrambled eggs and bacon brought out COLD. Not even room temperature. Breads/juice/yogurt/fruit/nuts/ham/cheese were available. Lobby had wine/snacks for purchase. Parking: Tight parking in back, additional 10-, reserve in advance if you require parking.
自動翻訳