ホリデイ イン エクスプレス & スイーツ ラブランド IHG ホテル(Holiday Inn Express & Suites Loveland)

I was in a renovated room. Paint was spilled in the hallway. The bathroom looks sloppy like a five year old did the work. I loved staying here before but may not again.

The beds were super uncomfortable. Our room was over the pool and you could hear everything.

This property was under major construction and did not note it anywhere on the booking website, also room key didn't work went up and down 5 times to the desk...construction noise went on until 7pm and no usb charging anywhere in the room!

Construction going on on the third floor. Whole place had constructions debris, in the elevator, floors, etc. The noise was horrendous. I should have been told when booking. The pool is not heated so it was freezing. Only reason we picked this hotel was for the pool. Hard to believe I paid $130.00 for a room here.

The Room was Dirty I found papers behind the courtains they don’t vacuum right The shower has soap in the door The linen the pillow cases smells like a old man And they make a lot a noise the people they doing construction and the laundry they have talk loud and laughing so loud early in the morning

The front door area was under major construction. Caution tape all over. The automatic doors would not close because of the tape. It was a very cold and snowy day. Barely able to get to the front desk to register. Breakfast was very poor. No juice, because of the remodeling. Another machine, possibly a pancake machine was out of order as well. Both days the sausage patty's were barely warm. I did mention it to the breakfast area attendant the 1st day. It was not better the 2nd day. Parking lot was very dangerous due to very pour snow removal.and plowing.

The hallway carpets were dirty, and were not vacuumed while I was there.

The facility was doing an update/remodel and about 4am on Sunday 10-8 water started dripping from the vent directly over the toilet in our bathroom. It dripped about 3 hours and finally quit. I notified the front desk when I checked out.

The guy checking us in needed a little more training in customer service. Then the room we were supposed to check into was under construction we discovered once we got to the room. Then they had to check us into a different room. The room we finally ended up with was at the end of a long hallway, I was using a walker, and the window was by a busy road and noisy.