スイス ベルスイーツ ポウナム クイーンズタウン(Swiss-Belsuites Pounamu Queenstown)

위치가 시티중심과 거리가 있어, 차가 필수이며 차는 각 방마다 1대씩 전용주차가 가능합니다// 래이크뷰의 큰방은 좋을것 같은데, 일반 방은 뷰라는게 전혀없어서 아쉬웠습니다// 무료스파가 있으니 꼭 즐기시길 바랍니다

簡直不敢相信這個酒店的環境衞生如此糟糕，這不是概率問題，潮濕的陰暗的房間，佈滿灰塵的地毯，一覺睡醒被蟎蟲咬了！第二天早上趕飛機去奧克蘭，以為疼癢一會兒會消失，結果當天發燒更加難受，聯繫了攜程管家和代理，都非常熱心，得來酒店回覆是我們已經退房了不做任何後續回覆，難道要我把機票租車酒店全部退掉等你的不確定的後續嗎？衹希望得到一句道歉和以後會注意衞生清潔卻沒有，很心寒，再次感謝攜程管家和代理幫我們申請了攜程賠償，但這個酒店大家慎重選擇吧

We had the 2 bedroom suite, with 2 bathrooms. It had everything we need for a family. TV in every room and lounge. Well equipped with Bosch washer-dryer, ironing, drying rack etc and the kitchen is fully equipped with dishwasher, oven, stove top and even an insinkerator. Coffee capsules refilled daily for the nespresso fix. Feels like home. We had a comfortable warm stay and happy to stay again. Outdoor seating area is good for fresh alpine air. Designated parking outside the door.

酒店屬於中價酒店，有超小型廚房，內有微波爐，多士爐等。但雪櫃有點問題，食物全部結冰，就算調低度數，食物仍然結冰，白白浪費了我們購買的鮮奶及乳酪產品。另外，酒店是要上樓梯的，上落行李比較不便，要人手拿，沒有位置將行李推到房間外，這點比較麻煩。酒店環境一般，由於我們只選最基本房型，所以房間沒有湖景。但如只要求簡單住宿的旅客可以考慮。

地理位置很好，停車很方便！ 可能是因為我們運氣不好，我們的洗滌檯有點堵塞！ 房間跟停車場有高低落差，但是沒有電梯，所以提取行李不便！ 除了check in的時候有服務人員之外，其他時間都沒有人

Great place. And nice view of the sky! Just take note the reception is not 24 hrs, hence if u are planning to check in late /check out early do check w the reception in advance (:

We booked 2 nights separately. Before the staff knowing this, we were supposed to change room after the first night. The staff arranged us a room that we could stay for 2 consecutive nights without changing room. Thats a great help and we really appreciate it!

Nothing short of appalling. Advertised as 5 stars, would struggle to be 2 stars. Very worn, throughout, joinery water damaged. Arrived the room would have been about 40 degrees, windows all closed aircon switched off. Tea coffee supplies depleted on arrival and not replaced during stay. Room was supposed to be serviced, this did not happen, bed not made. We were left with one clean towel that appeared grubby and it was left on the toilet seat. Total lack of privacy with blinds people can look straight in. Bed was two singles pushed together, gap in centre of bed entire length, very uncomfortable with electrical blanket controller sitting just under sheet, had to sleep on top of it (or at least attempt to) absolutely crazy configuration. Room tiny, nowhere to sit. Television didn't even work. Sound proofing appalling, really noisy all night long. You lay in bed listening to neighbouring apartment toilet seats crash closing (not soft closing - terrible things) Would never stay or recommend this place to anywhere again ever. We live Wanaka and went to Queenstown for the weekend. What a disappointment this place was. It was expensive and nothing short of a complete bad experience.