Premier Inn Lowestoft

We have stayed at this Premier hotel in Lowestoft many times we were very disappointed this time, we stayed for two nights and we had no hot water in the basin in the bathroom, complained twice to reception but nothing was done we got fed up boiling kettles to fill the basin up, no response from Premier Inn at all after leaving a review on their website so we are very disappointed 😑 😞

The staff and rooms are excellent, nothing is too much for them especially Abbey on reception, she always remembers me and is an absolute credit to the hotel, the housekeeping lady who was on shift who's name I didn't get was fantastic as always

Visited in the half term with my older children and husband to see some relatives - enjoyable stay and friendly staff - Beefeater restaurant was also a hit with us all Special mention to Karen, Jayne and Damien who were extremely helpful and knowledgable about the local area and amenities - will visit again,

Karen and Jayne at reception were incredibly friendly and welcoming, and in great spirits. They made me feel at home from the moment I arrived. The bed was super comfortable, and the room was in great condition. Their warm smiles and exceptional service truly made my stay special. I couldn’t have asked for a better experience, highly recommended!

Abbie the receptionist was absolutely wonderful. So welcoming and helpful. The room was great, super clean, comfortable bed and excellent value for money. Certainly the best Premier Inn I’ve stayed in and I will definitely be returning when I’m next in Lowestoft.

Very welcoming Jane and Karen great staff cheerful and funny. Also made welcome on every visit. Clean tidy and accommodating Well positioned hand with beefeater next door plenty of free car parking good place to stay weather for business or pleasure