ステイブリッジ スイーツ ラボック - ユニバーシティ エリア by IHG

Our bathroom floor was so dirty. It looked like it hadn't been cleaned after remodeling/painting. Everythig else seemed ok, but the bathroom was gross.

The sofas were stained, the bathroom door had paint over spray. AC was very noisy. Staff was friendly and polite.

I normally try and be fair about reviews but this hotel was awful. The elevator didn’t work so we had to carry our luggage up to 3rd floor. The room was dirty and didn’t seem to have been cleaned very well. The shower tub was peeling and had a disgusting rubber mat over it to hide the peeling. The sink and toilet area was dirty and dated. The AC for the room worked poorly so we were hot or cold all night. It was truly a disgusting experience!

This hotel is not at a good standard. The rooms were not cleaned well,the furniture is old and dusty. The best part was the breakfast.

The hotel was fine for what we needed but it's older and need of repairs. The elevator was down when we arrived so we had to carry quite a bit of luggage upstairs. They took the sign down the second day but it was still acting sketchy. The dishwasher in our room had a "Do Not Use" sign. One of the pillowcases had a orange stain on it. I think it was clean, just stained but we didn't use it just in case. The bathroom floor was warped so the door didn't open all the way but we were able to work around it. Overall, the hotel was fine for just being there two days but I'm not sure I would want to stay longer.

The entire property is very dingy. Had to have the room keys reprogrammed so many times that I asked them to replace them. The biggest complaint is the doors leading to outside are broken. The key sensor is not there and hasn’t been in a long time. You have to put a rock to prop the door open IF someone can open it for you from the inside. The door going out to the pool is the same. There isn’t a note on the door so you don’t know you are locked out till you have to bang for someone to let you in. They also lock the front main door at night and WILL NOT open it so you have to walk around the building to find the one outside door that actually works. These doors have very obviously been broken for a long time. You would think this would be a priority to get fixed.

A two-week stay. In my room, only the trash bin was emptied. The cleaning service was poor. The toilet drain was clogged, and the reception staff simply handed me a drain opener and told me to fix it myself.

Unfortunately we had to leave, we try if they can return the money. As soon we arrived the room I checked and so some hair in the tub, decided to clean and that was my worse decision. Was so many hair and was really unsanitary, I was even concern to touch the towels, and bed that i hadn’t check yet, they offered another room but the amount of hair in the first room make me think that could be similar or if even possible worse. And it wasn’t dog hair neither They definitely didn’t inspect the room after, and the worse part was the kind of hair. Was even stuck in the soap dispenser.

Everything was good and very accommodating. The only thing I didn't like is no curtains in the window so if someone wants too they can see straight in the room