ホテル フィレンツェ ルガノ(Hotel Firenze Lugano)

just for sleeping.

Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!

Great place and venue. Very good location. Nearby Town centre but also Gandria. Very friendly owner and staff. Food is amazing. Evening cocktails very much recommended and affordable prices. My room had a great view of the lake. I can't find a fault for this place

Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.

Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.

There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care

The room was not cleaned properly, no AC in this hot day, no fridge, very noisy at night because our room on the 3rd floor was actually right on the street level due to the site slope reason, cars passed by all night. And front desk only accept cash not credit card for my city tax, don’t know why

There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.

Luca, took great care to ensure my families comfort and enjoyment.