ホテルからの返信: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you found our hotel conveniently located, with excellent shower water pressure and temperature, and a spacious room that suited your needs. It’s fantastic to know that your overnight stay was so comfortable and felt ideal for a business visit. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Kind regards,Ibis Reception Team
ホテルからの返信: Dear Guest,Thank you very much for your great feedback.We are delighted to hear that you appreciated our convenient location close to Luton Airport, as well as the cleanliness and facilities of the room.However, we are sorry to learn about the issue with the toilet. Please accept our sincere apologies for this inconvenience. Your comment has been shared with our maintenance team to ensure this is addressed promptly.We are pleased that this did not significantly impact your stay, and we hope to welcome you again in the future.Kind regards,Ibis Team
ホテルからの返信: Dear Guest,Thank you very much for your outstanding rating and feedback. We are delighted to hear that you enjoyed your stay and found our hotel simple yet comfortable, with a convenient walking distance to the airport.We look forward to welcoming you again soon.Kind regards,IBIS Team
匿名ユーザー
ツインルーム
宿泊時期: 2024年11月
友人同士
8件の口コミ
10/10
とても素晴らしい
投稿日: 2024年12月29日
悪くはないと思います。比較的シンプルですね。空港まで歩いて行けるのも便利です。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you very much for your outstanding rating and feedback. We are delighted to hear that you enjoyed your stay and found our hotel simple yet comfortable, with a convenient walking distance to the airport.We look forward to welcoming you again soon.Kind regards,IBIS Team
ホテルからの返信: Dear Guest,Thank you very much for your outstanding rating and detailed feedback. We are delighted to hear that you found our hotel clean, comfortable, and that you slept well in the large bed.We apologize for the issue with the room key, but we are glad that the drink voucher and our team’s service helped make your stay enjoyable. Your kind words about our service are greatly appreciated.We look forward to welcoming you again soon.Kind regards,IBIS Team
ホテルからの返信: Dear Guest,Thank you very much for your amazing rating and for sharing your feedback. We are glad to hear that you enjoyed our breakfast, especially the early service for guests with morning flights.We also appreciate your comments regarding the walking distance to Luton Airport and the lack of hotel shuttle service. Your feedback is valuable and helps us inform future guests.We look forward to welcoming you again soon.Kind regards,IBIS Team
ホテルからの返信: Dear Guest,Thank you very much for your outstanding rating and for sharing your feedback. We are delighted to hear that you found your room clean and convenient, and that our early breakfast service suited your travel plans.It’s great to know that our hotel is a good choice for guests arriving for flights.We look forward to welcoming you again soon.Kind regards,IBIS Team
ホテルからの返信: Dear Guest,Thank you for your very good rating and for sharing your feedback. We are glad to hear that our hotel’s convenient location helped with catching your flight.We also note your comments regarding noise, facilities, and hygiene, and will continue working to improve our services for a better guest experience.We look forward to welcoming you again soon.Kind regards,IBIS Team
ホテルからの返信: Dear Guest,Thank you very much for your outstanding rating and detailed feedback. We are delighted to hear that you found your room clean, quiet, and comfortable, and that our staff provided friendly service.We are also glad that you enjoyed our facilities, hot water, instant coffee and tea, lobby bar, and convenient dining. Your kind words are greatly appreciated.We look forward to welcoming you again soon.Kind regards,IBIS Team
Taerxixiaodaocheng
宿泊時期: 2025年4月
出張
17件の口コミ
8.2/10
とても良い
投稿日: 2025年5月6日
空港から徒歩約15分と近く、コスパも良かったです。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you for your very good rating and for sharing your feedback. We are glad to hear that you appreciated our convenient location near the airport and found good value for money.We look forward to welcoming you again soon.Kind regards,IBIS Team
ホテルからの返信: Dear Guest,Thank you very much for your outstanding rating and detailed feedback. We are delighted to hear that you enjoyed our beautiful building, comfortable and clean rooms, and the warm and considerate service from our front desk team.We are also glad that you appreciated our convenient location near the train station and airport. Your kind words mean a lot to us and make our team proud.We look forward to welcoming you again soon.Kind regards,IBIS Team
匿名ユーザー
ツインルーム
宿泊時期: 2024年2月
その他
4件の口コミ
10/10
とても素晴らしい
投稿日: 2024年4月11日
空港から非常に近く、アクセスも便利で静かなので、宿泊する価値があります。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you very much for your outstanding rating and kind feedback. We are delighted to hear that you enjoyed our convenient location near the airport, quiet surroundings, and overall stay.We look forward to welcoming you again soon.Kind regards,IBIS Team
匿名ユーザー
宿泊時期: 2023年12月
友人同士
4件の口コミ
8.0/10
とても良い
投稿日: 2024年2月1日
設備:良い
清潔さ:きれい
環境:良好
サービス:親切
少し古いです
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you for your very good rating and for sharing your feedback. We are pleased to hear that you found our facilities good, the hygiene clean, the environment pleasant, and the service warm.We also note your comment about the hotel being a bit old and will continue working to maintain and improve our property for our guests’ comfort.We look forward to welcoming you again soon.Kind regards,IBIS Team
ゲスト
宿泊時期: 2024年2月
友人同士
30件の口コミ
10/10
とても素晴らしい
投稿日: 2024年3月10日
ごく普通で、空港から徒歩10分くらいです。
原文を表示Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you very much for your outstanding rating and for sharing your feedback. We are glad to hear that you found our hotel convenient, just a short walk from the airport, and that you enjoyed your stay.We look forward to welcoming you again soon.Kind regards,IBIS Team
ホテルからの返信: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the cold welcome, issues with the key card, and any disappointment regarding the value for money during your stay.Your comments are very important to us, and we will review these concerns with our team to improve our service and guest experience.We hope to have the opportunity to provide a better stay in the future.Kind regards,IBIS Team