ホテルからの返信: Dear Yurika,Thank you for staying with us and for sharing your feedback. Being centrally located near the Mall and the Clock Tower does mean some outside sounds may be heard at times. For a quieter experience, we kindly recommend requesting a room on one of our higher floors facing the library side during your next stay. We hope to welcome you back for an even more comfortable visit.Warm regards,Khawar.Thistle Express Luton Team
ホテルからの返信: Thank you for your recent review and for scoring us the perfect 10! We hope that you will choose to stay here again soon. Thank you for choosing the Thistle Express Luton
ホテルからの返信: Thank you for sharing your experience with us.I’m delighted to hear that you enjoyed the comfort and cleanliness of the room, as well as the convenience of being connected to the shopping mall. Your note about the entrance is appreciated — we’ll review how we can make access clearer for future guests.We look forward to welcoming you back on your next visit to Luton.Warm regards Khawar .Thistle Express Luton
ホテルからの返信: Dear Shiokaa,Thank you for your thoughtful review. We’re glad our location and amenities were helpful for your early flight, and we appreciate your kind words about our team. We’ll certainly look into the linen issue you mentioned.Best regards,KhawarThistle Express Luton Team
8月8日
スタンダード ツインルーム
宿泊時期: 2025年10月
友人同士
6件の口コミ
10/10
とても素晴らしい
投稿日: 2025年11月18日
空港から近くて満足。部屋も綺麗で近くにショッピングモールがある。
ホテルからの返信: Thank you for sharing your review. I’m delighted you enjoyed our convenient location for the airport, the clean and comfortable rooms, and the easy access to the shopping mall. It’s lovely to know everything came together to make your stay satisfying.We look forward to welcoming you back on your next visit to Luton.Warm regards, Khawar. Thistle Express Luton.
ホテルからの返信: Dear Guest,Thank you for staying with us for 14 nights and for sharing your feedback. We’re pleased to hear you found the hotel clean and enjoyed our breakfast.We regret the inconvenience caused by the toilet drainage issue. Our team is available 24/7 to assist with such concerns, and we would have been happy to address it during your stay. Your feedback has been noted, and we will look into this to ensure a better experience for future guests.We appreciate your review and hope to welcome you again.Best regards,Khawar MSenior Reception ManagerThistle Express Luton
ホテルからの返信: Dear Guest,Thank you for your review. We're pleased to hear that you found our hotel to be clean, affordable, and appreciated the included breakfast along with our complimentary water and coffee throughout the day. It's also great to know our convenient location suited your needs.We understand your concerns about the city's security and appreciate your feedback. Rest assured, we prioritize the safety and well-being of our guests within the hotel premises.We look forward to welcoming you back to Thistle Express Luton.Kind regards, Khawar.Reception Manager Thistle Express Luton
匿名ユーザー
スタンダード シングルルーム
宿泊時期: 2025年2月
一人旅
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年4月2日
駅から近くてよかった!
ホテルからの返信: Dear Guest,Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location near the station. We hope to welcome you back to Thistle Express Luton soon!Best regards,KhawarSenior Reception ManagerThistle Express Luton
ゲスト
スタンダード シングルルーム
宿泊時期: 2023年12月
一人旅
3件の口コミ
7.5/10
投稿日: 2024年3月24日
格安なのにとてもよいホテルでした。
ホテルからの返信: Dear Guest, Thank you so much for your review. I am glad you enjoyed your stay. We hope to see you again soon.Kind Regards, Leah reception manager