ルツェルンのバーのあるホテル

ルツェルンのように、ホテルも良く、広々として快適で明るく、部屋のバスルームは広く、朝食は1階にあり、内容は豊富で、個々の観光客とツアーグループが分かれているのは良いことです。私は2泊しましたが、そのうちの1つは週末でした。近くにパーティーがあるのかわかりませんでした。歌と冗談の音が真夜中まで続き、それは人々を本当に混乱させました。西洋人の質は評価されたほどではないようです。

ホテルはとてもいいです、私たちの部屋は素晴らしかったです。 1 つの欠点は、朝食でした。おそらくスタッフが不足していると思いますが、多くのゲストが早く到着したとき、*のようなものが消えて、さらに出発するのをかなり待ちました。乗組員は圧倒されたようでした。おそらく、ホテルにこれほど多くのゲストが来てからしばらく経っていたのでしょう。 このホテルが素晴らしい発見であることを誰にでもお勧めします。

This hotel is very impressive. The view across the lake to Mt. Pilatus was spectacular. The hotel staff were so welcoming and hospitable...making our stay such an enjoyable experience. The room was spacious, bed comfortable and bathroom huge. Breakfast was an enormous buffet as well as ”a la cart”... Walking was very convenient and major railway easy to get to on foot and easy to navigate. The lake, Mt. Pilatus, the cog railway to and from and the trip to Zermatt easy to navigate. A side trip to Appenzelle with friends was a dream.

We stayed 5 nights in this hotel in a junior suite. Pros: very clean hotel, wonderful service, convenient location Cons: hotel is located on a very busy and loud street, impossible to open a window even if you are on the top floor. The bed is very very hard and the pillows are so soft (you simply sink in it) so it was almost impossible to have a good rest at night. I did complain several times and requested another pillow, however I was told that the hotel doesn't have any other pillows. The bathroom has a separate shower, but the cabin is very very small, I would say 2 x2 feet. I am a very petite woman size 0, and was very uncomfortable not only to sleep in this hotel, but also to take a shower. Overall, even though the service in the hotel was wonderful, I would not stay there again, for the money that I have paid it was too much of a discomfort.

ルツェルンを訪問する間、私たちはここに2泊し、紙で見栄えが良かったが、すぐ隣の電車の終点からの騒音が心配でした。しかし、夜に窓を閉めてエアコンを使っても構わない限り、トリプルガラス窓はほとんどすべての音を遮ります。私たちは6階の小さなシングルルームに泊まりましたが、コンパクトできれいでしたが、とてもモダンで、必要なものはすべて揃っていました。スタッフは本当に素敵で、朝食は素晴らしかったです。ルツェルンの中価格のホテルについては、これ以上見ないでください。

2年間の中断の後、旅行を始めることができて本当に興奮しました。 2020年5月に3週間の旅行の計画を立てていたので、スイスを選びました。COVID-19パンデミックのためにキャンセルしなければなりませんでした。その素晴らしいロケーションと手頃な価格のために、ルツェルンでアルピナホテルを選びました。多くの飲食店やその他のアトラクションの近くにあります。私は2つの部屋を予約しました。 338と339。ストリートビューを楽しみ、部屋の向かいにある美しい建物に驚嘆しました。反対側の建物は 1537 年に建てられていることに気づきました [これを確認する必要があります]。ゴミトラックが掃除された朝を除いて、通りは一般的に静かでした。部屋はシンプルなレイアウトで、私のリビングエリアには2つのシンクがあります。ベッドと枕エリアは快適です。バスルームは小さいですが、すべてのアイテムはうまく機能しました。アルピナのスタッフはほとんどが近くの姉妹ホテル、約20m離れたモノポルに拠点を置いていたので、私はアルピナにスタッフを見ませんでした。チェックインは迅速で簡単で、Monopolで行われました。受付係が提供するすべてのガイダンスと支援に感謝しました。アルピナホテルはルツェルン駅から約110mの場所にあり、比較的簡単に見つけることができます。私の部屋; 339は338よりも大きいです。全体として、私はこのホテルに滞在する本当に素晴らしい経験をしました。

駅から歩いて行くことだけし、都心と近くお勧めです。サービス、清潔。位置すべてに気に入ってます。訪ねて行くことも良く湖の近くにあって散策するにも良いようです。朝食またおいしいです。強くお勧めします。

Don't be fooled by the gorgeous exterior photo of this hotel. There is no grand lobby to speak of that you would expect to match the building facade. Rather there is no lobby!!! As you enter the building there is a Starbucks to the left and a Covid testing facility to the right with people in line waiting to get tested that you need to walk by. Around a corridor you will find the reception - and that is where the bad part of this report starts. We had booked a Deluxe Design Suite and when we checked in that is was the room type written on our reservation card. We got our room key and walked back by the covid testing line and waited amongst them for the elevator. Up to our room and no special area of hotel as promised, no shower in room - just a tub with no curtain, no double sink, no electric blinds, and a room less than half the size as advertised. We go back down to the lobby and told them that the room was not the one we booked. They argued with us that it was indeed what we booked despite it missing the features and size they advertised. They had the nerve to say to us ”.......we didn't know having a shower was a criteria for you......”. They said they had no other rooms and offered us nothing in compensation other than we could switch rooms the next day. We went back to the room contemplating whether we would try and find another hotel and after a few minutes the front desk called and said another room had come available. A different clerk brings us a new key and shows us to a different room in the ”special” area of hotel - same hallway except you needed to use your key to access a door blocking the hallway to an identical hall - nothing special here like having a concierge lounge etc etc. This new room was closer to what we booked so we accepted it. We stayed four nights and everything was ok except they did not replenish the bottled water each day - told us 2 one litre bottles per stay not per night. I would not have written a review except fir what happened upon check-out. A manager checked us out and asked how our stay was and our response was fine after they got our room sorted out. She looked at the reservation and said well the room you booked was what you were originally placed in and then proceeded to argue with us that there was no difference between the rooms and that not all Deluxe Design Suites come with a shower. Rather than argue with her we walked out pissed off at them once again.

We absolutely adored our time at this hotel, and I would definitely recommend it, especially due to the cheaper price in comparison to other hotels in Lucerne. We stayed in room 311, and it was exactly like the photos and what we expected. Very clean and staff are really nice (they even gave us a little lucky stone on check out!) Breakfast was open from 6 am till 10 am, which was perfect for us as we had to get up earlier for our flight home. It consisted of scrambled egg, bacon, and sausages, as well as having a range of cereals such as cornflakes and bread with a toaster. Plenty of drinks - orange juice and apple juice - as well as a range of hot drinks. WiFi was also great and worked well however, we did have to reconnect each time we left the hotel and came back, but this wasn't an issue for us. This was the perfect stay for us for our 4 nights in Switzerland as we used Lucerne as a base city whilst exploring other places that were all a train journey away. Hotel is about a 5 minute walk from the train station and maybe around 10 minutes or a bit less depending on how fast you walk from the main shopping strip. Only problem I had was I found it difficult to wash my hair as there was no moveable shower head to get the shampoo out my hair😂 other than that everything was perfect and we loved our stay in Switzerland!🥰

夫と私はこの非常に快適なホテルに5泊しました。私たちの静かな部屋は川に面しており、素敵な景色を眺めています。私たちのベッドは快適で、毎晩チョコレートを手に入れて楽しんだ。鉄道駅だけでなく、旧市街やショッピング地区にも便利です。フロントスタッフは到着時に温かく迎えてくれ、滞在中質問に答えることができます。私たちのバスルームにはL’Occitaineバス製品とバスタブ、そして囲まれたシャワーが含まれています。私はシャワーが少しクラウストロフォビックであることを知りましたが、私の夫はそれを好きでした。