ルツェルンの人気5つ星ホテル

This hotel is very impressive. The view across the lake to Mt. Pilatus was spectacular. The hotel staff were so welcoming and hospitable...making our stay such an enjoyable experience. The room was spacious, bed comfortable and bathroom huge. Breakfast was an enormous buffet as well as ”a la cart”... Walking was very convenient and major railway easy to get to on foot and easy to navigate. The lake, Mt. Pilatus, the cog railway to and from and the trip to Zermatt easy to navigate. A side trip to Appenzelle with friends was a dream.

We stayed 5 nights in this hotel in a junior suite. Pros: very clean hotel, wonderful service, convenient location Cons: hotel is located on a very busy and loud street, impossible to open a window even if you are on the top floor. The bed is very very hard and the pillows are so soft (you simply sink in it) so it was almost impossible to have a good rest at night. I did complain several times and requested another pillow, however I was told that the hotel doesn't have any other pillows. The bathroom has a separate shower, but the cabin is very very small, I would say 2 x2 feet. I am a very petite woman size 0, and was very uncomfortable not only to sleep in this hotel, but also to take a shower. Overall, even though the service in the hotel was wonderful, I would not stay there again, for the money that I have paid it was too much of a discomfort.

フロントデスクのサービスは特に悪く、差別的な目を奪いました。中国人はあなたに借りがあるようです。真夜中にホテルに駐車場がないと言った。駐車場のない5つ星ホテルチェーンを考えていました。真夜中に誰かを探していました。 2時間以上の駐車、1泊35ユーロの費用、1500以上の部屋、飲料水なし、スリッパ、これは環境にやさしいことはわかっていますが、環境にやさしい飲料水はそれほど多くはありません。水道水を飲みに直接私に来てください、私は本当に言葉がありません、そうです、そして最初に、私は予約に部屋がないと私に言いました。私は引退しました。その結果、Ctripは30分後だと言ったが、以前よりも高額だった。天気も遅いと思います遅いです忘れてください結果は私が最初に言ったことです。あなたが決して生きてはいけないなんて嫌なこと、嫌なこと、部屋は寒くて交渉していない。

資源を節約するための朝食30個は無制限の数の窓があり、食べ物を注文することができます道路脇の小さな庭の部屋のメンテナンスで見ることができます3人の居住スペースは大きな電気窓ですロクシタンのトイレタリーはフロントデスクですスタッフがエキストラベッドを過大請求したお金は後で金銭法案を引退し、メールボックスを送るのは良いと言ったが、それは何の提案も受け取っていない。外出するか、時間内に請求書を受け取る場合は、階下のレストランをチェックしてください。 Bambooネットワークの独立した運用は非常に高いです。場所はありません。試してみる価値があります。いいです

Slow unmotivated Service with an attitude. Long time to wait to order and a long time to receive the drinks, just after complaining.....and the attitude came from the ”Chef de Service”. This was our second time in that bar and our last time. $.......................... Nothing else to add.................

とても良い、友人のためのホテル、初めて外国のホームステイに滞在、 設備:設備は完璧で、ほとんどすべての家具が利用可能です。次回遊びに来るときはここに住まなければなりません。本当に快適です。

丘の中腹に上ることなく、鉄道駅からわずか数分の絶好のロケーション。ルツェルン橋まで徒歩1分。スタッフはとても親切で歓迎してくれました。私たちの飛行機は早朝に到着し、午前10時頃に到着しました。滞在前のリクエストに応じて、彼らはすでにアーリーチェックインの部屋を用意してくれました。部屋は清潔で居心地が良く、強くお勧めします。

途中降機として一泊しましたが、ホテルは駅にとても近く、降りて道路を渡ったところです。冬はエアコンはありませんが、窓を開けるだけで十分です!部屋は全体的にとてもきれいです!フロントデスクのスタッフはとても親切で、すべての質問に答えます!そして、ホテルはアトラクションから5離れており、徒歩圏内です!さらに、小さなスーパーマーケットはホテルの向かいにあり、軽食を買うのに数歩しかかかりません!そして、地下鉄駅の下階にはレストランがあります!全体として、翌日電車に乗る旅行者に強くお勧めします。

Don't be fooled by the gorgeous exterior photo of this hotel. There is no grand lobby to speak of that you would expect to match the building facade. Rather there is no lobby!!! As you enter the building there is a Starbucks to the left and a Covid testing facility to the right with people in line waiting to get tested that you need to walk by. Around a corridor you will find the reception - and that is where the bad part of this report starts. We had booked a Deluxe Design Suite and when we checked in that is was the room type written on our reservation card. We got our room key and walked back by the covid testing line and waited amongst them for the elevator. Up to our room and no special area of hotel as promised, no shower in room - just a tub with no curtain, no double sink, no electric blinds, and a room less than half the size as advertised. We go back down to the lobby and told them that the room was not the one we booked. They argued with us that it was indeed what we booked despite it missing the features and size they advertised. They had the nerve to say to us ”.......we didn't know having a shower was a criteria for you......”. They said they had no other rooms and offered us nothing in compensation other than we could switch rooms the next day. We went back to the room contemplating whether we would try and find another hotel and after a few minutes the front desk called and said another room had come available. A different clerk brings us a new key and shows us to a different room in the ”special” area of hotel - same hallway except you needed to use your key to access a door blocking the hallway to an identical hall - nothing special here like having a concierge lounge etc etc. This new room was closer to what we booked so we accepted it. We stayed four nights and everything was ok except they did not replenish the bottled water each day - told us 2 one litre bottles per stay not per night. I would not have written a review except fir what happened upon check-out. A manager checked us out and asked how our stay was and our response was fine after they got our room sorted out. She looked at the reservation and said well the room you booked was what you were originally placed in and then proceeded to argue with us that there was no difference between the rooms and that not all Deluxe Design Suites come with a shower. Rather than argue with her we walked out pissed off at them once again.

場所は、ホテルの設備はシンプルで、枕の選択は不足しており、部屋は綿の文字のドラッグ🩴を提供できます。価格は高く、価格は適切ではありません。