Fast and ftiendly check-In. We ended Up in the 4th Level - with a "Suite Privileg". Warm, modern and cozy styled. Fully eqipped bathroom with walk-in shower and tube. Balcony outside the room. Breakfastbuffet was tasty with lots of choice, regional producats and stylish seating.
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ゲスト
2023年6月30日
We had a very poor food quality, and few times we were not able to eat it. The menu choice was very poor at the result we eat the same food every day. We registered on half board but at the booking they are not telling you that you will be forced to pay the the food if you eat above 30€. The food price in the menu is too high comparing to the quality and choices. A shame !! No Canal-Plus channel in TV despite other hotels have it.
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ゲスト
2023年1月31日
We got in really early and they accommodated us without any complaint. We also had a 3 hour wait until our between checkout and our train, but the staff were very nice. The food was delicious. Close to Genas town and that was a delightful walk. The staff were very helpful. This hotel is about 25 minutes out of Lyon, but still very convenient. Definitely will stay in a Mercure again.
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ゲスト
2023年1月31日
The room was very hot. We were provided with 2 floor fans. But they annoyingly shut off after 120 minutes. The window opened over one of the beds, so was dangerous for that beds occupant. Awful instant coffee was provided, but no cream. The hotel was further from airport than expected. A 20 minute drive without traffic. The only option for dining is the hotel restaurant or McDonald's.
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kathleen
2022年10月26日
Our room was way too hot. No AC. 2 floor fans which shut off after 1.5 hours. We could open a window, but didn't help.
The restaurant was excellent!
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Peter
2022年8月24日
The hotel is a good choice for travellers. We first got a room that previously has been a smoking room and despite a long time ago and good cleaning the room was not satisfying for us not being smokers. But the reception was very helpful and we got a new room to our satisfaction. They have a safe parking outside and close the gates during the night.
Fresh and clean hotel that served a good breakfast before we hit the road again. Recommended.
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Kit Man
2023年5月3日
Very friendly staff and lovely place.
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Peter
2022年5月18日
Bathroom drains didn't work.
Air conditioning was inefficient. Breakfast dining room staff weren't there to seat us then made us change tables after we were eating after seeing ourselves.