ホーソーン スイーツ バイ ウィンダム ディケーター(Hawthorn Suites by Wyndham Decatur)

It was very clean and service was great recommended for anyone

Was first put in a room that the tv didnt work..moved to another room the security lock was broken off and the room was dirty..went to flush toilet it was clogged. Tried to get plunger from desk..said didnt have one had to go down 3 floors to use restroom when the need was there. The carpet was totally dirty and stains on mattress and curtains.

Booked the queen suite. It was dirty, one side of the drive didn’t work, the hot water in the shower was like warm, the shower head squealed while it was running. The filter in the heat/ac was coated with dust, the curtains were torn and had holes, the window sills were coming apart, the staff vacuumed the hallways after 11p at night. When I checked in I asked several times to not charge my card, I was paying cash upon check out. I was told there would be a $25 deposit hold. I asked again to make sure it wasn’t not the full amount and was reassured only $25. I went to order food later and come to find out my account was overdrawn almost $200 because not only was I charged the $25 fee it was charged with the room price totaling 163 something TWICE. I spoke with a manager and she said oh he’s new and there would have been a $200 deposit to pay cash… yeah… and? But I did receive very unsympathetic sorry that my now over drafted account will be okay in 5-10days. Upon finding out that the shower squealed very annoyingly while on and that the water is luke warm I asked to switch rooms and the guy did not understand what no hot water meant and kept telling me to turn the handle up….. but he’d switch my room in the morning. I’m checking out in the morning. Just got stared at like I was dumb… so not recommended this place what so ever

M6 Girl friend who is 3 months pregnant had a out break and it looks like bed bug bites and carpet is dirty it will not let me add a photo

Will never stay there again. Conditions & cleanliness were extremely dirty. Colleague had BED BUGS in our room. Service was extremely poor.

Clean and comfortable rooms, in a convenient location. I always stay here when I’m in town visiting.

Was told there was a complaint about noise in the room from someone downstairs feel like it was from the office and only thing I felt like it was from walking around in room.

Had a problem with the TV remote, the power button wasn't working. All other buttons worked on it, just not the power button. Turned it on in the back of the TV, then we were good. Bedside lamp had a burned out bulb. Everything else was good, as usual.

We had a nice stay. Room was spacious and clean. Carpet is starting to show signs of aging and some stains. We had family joining us with a stay. They arrived at noon and unable to check in early in a nearly empty hotel. Kinda disappointed in that.