Holiday Inn Stoke on Trent M6 Jct15, an IHG Hotel

初めてここに滞在したことで、この間違いを二度と犯すことはありません。通常、最高の旅館に滞在します。チェックアウトしたとき、高価なジャケットをワードローブに置いていきました。私が家に帰ったとき、私はこれがホテルに電話をかけたことに気づきました。私が去ったときに私の部屋にいる唯一の人は家政婦のメイドであり、それを完全に否定しました。私はそれをそこに残したことを知っています私は問題を調査しようとしていたホテルのマネージャーから電話を受け、私に電話をかけましたこれは決して起こりませんでしたそして今私は彼らが私の番号を知っていて答えていないようです。あなたが滞在するとき家から離れてホテルに住んでいると信頼が必要です。そこで働くスタッフや経営陣には信頼がありません。 ジョー

Avoid, avoid, avoid. The reception, bar and restaurants are lovely...as are the staff, but a lot of the hotel is in disrepair or neglected. Rubbish, glasses, cigarette butt's, face masks and clothing are strewn on pavements and at doorways around the hotel. This was never picked up, despite complaining. Unfortunately, one of the worst IHG's we've stayed in.

Great service and breakfast with excellent scene in an aged hotel. Swimming pool needs deep cleaning.

Really good place to stay as they have swimming pool , small one for sure.

The room was very small and next the day room was not clean, no towels. toilet flashing was broken, breakfast was ready good and plenty to choose. I don’t no we going back again. They staff was very nice and friendly too. Thank you.

Lovely hotel can't wait go back the stafff wete brilliant politr and the rooms we're lovely and clean and the outside ground s are immaculate and I really look forward to booking again which will be very soon

Nice pool, not too busy Simple restaurant with automated service Friendly staff Great location next to M6

Very good service

staff friendly, helpful and efficient. Prasad deserves a special mention as he was all of the above and more. Rooms very clean and comfortable, breakfast was excellent.