Home2 Suites by Hilton Madison Huntsville Airport

Breakfast offerings were dismal when we stayed compared to when we've stayed at other Home2Suites. Room was big and spacious. Overall good, but nothing I'm going to rant and rave about.

Check in was fast and easy. Parking was convenient and free! Location was ideal. Property was clean and staff was friendly and helpful. I would definitely stay here again.

The staff did not keep up with the needs of the guest. Breakfast was very limited with slow replenishing of items. The dining area was not kept up

We had to move from the first room because the toilet did not work.. other than that we had a nice stay. And would stay there again.

Average service. I arrived early but was told the room is being cleaned and that they’ll call me when it’s ready. 4 hours after they still didn’t call and I had to check in at the normal 3 pm check in time. The conditioner and body wash dispensers were empty and when I asked to refill them, the cleaning lady did but she walked in the shower that was wet with her shoes and left her shoes print all over the shower area

Breakfast was not stocked, there were no lids for the coffee cups. Ask for them 10 minutes later had to leave for work without coffee, had to wait forever to check in, kitchen was a complete disaster area, and no employee even attempted to clean it up! Trashes were overflowing, I absolutely would not stay here again. In addition to that the out equipment was broken for the weight machine.

close to the airport and directly off the freeway. less than 10mins to rocket museum and 10 more to downtown

The problem was, there was no bath towels. None. Apparently the water had been out from 1 o’clock to 4 o’clock, but nobody stayed around to do the laundry, so there was no bath towels that whole day. We couldn’t even use towels from the day before because we weren’t there the day before. They were simply no towels in the room and I’m at the front desk.

The entire floor in our room (carpet) was very sticky. We could not walk around without shoes or socks on. The desk chair was covered in stains, the walls in bathrooms had stuff smeared on it and the pillows were flat which did not provide much comfort. However, the staff was friendly, the room was spacious, the bed was comfortable and the breakfast they offered was good!