シルクロ グラン ヴア オートグラフ コレクション - アダルト オンリー(Círculo Gran Vía, Autograph Collection)

Nice hotel,near the center,yummy breakfast,clean room,good CS.

We greatly enjoyed our 6 night stay at this centrally and conveniently located Autograph hotel. We appreciated the recognition of ambassador status with an upgrade to a junior suite for our award redemption stay. Originally, had booked the Westin Palace hotel but switched, and we were glad we did so. A very Stylish, modern and spotless hotel with excellent and friendly service throughput. A special shoutout to Karen who provided top notch service at breakfast every day! By the way, while the breakfast buffet isn’t the biggest you will find, it was very good and combined with menu items was more than sufficient over 5 breakfasts….loved the chocolate pancakes! As some reviews have noted, there can be some street noise on the weekends, but the great location and hotel highlights more than make up for it. Highly recommend staying here!

My wife and I stayed at the Circulo Gran Villa for five nights using points and cash upgrade to a suite. The suite was spacious. I can't say enough good things about the hotel especially the staff and in particular Pillar. Fernando was very helpful with a computer problem I had. As has been mentioned in prior reviews, the hotel is well located and has a boutique feel. Regarding the breakfast, in addition to the buffet with juices, cold cereal, pastries, smoked salmon and fruit, you can order pancakes and eggs. The room is rather elegant.

Very good boutique hotel in the Autograph Selection group of Marriott. Excellent and attentive staff that will handle your needs in a proactive manner. Just top flight people. Breakfast was excellent and food prep and presentation top notch. Super location too.

The hotel is located in La Granvia, which makes it a little bit hectic. The rooms are very nice and comfortable. We were located in the fourth floor on the back side of the hotel which made it comfortable since we didn’t have any noise from the street The reception staff was great as well as the service from the breakfast ladies. In overall, I would recommend the stay.

I just spent five nights here and must say the staff were some of the most attentive professionals I have dealt with in a hospitality setting. Like others have mentioned, the location is central and easily walkable neighborhood . The rooms were well appointed as well. Great experience all around!!!

Great hotel! Stayed here for 2 nights when in Madrid on business and loved the hotel! Central location on Gran Via but my room was very quiet. I was given a room upgrade based on my Marriott status to a beautiful room. Friendly, helpful stuff. I used the gym both mornings when I was there and it was fine. See you again soon!

After my stay at this hotel a year ago, I wrote a review reporting that the breakfast had much to improve due to the few options offered. And there was also the problem of poor service from the breakfast staff. For that, I gave them four stars. In his response a year ago, the front desk manager said they were working to improve the negative points of my review. I returned to the hotel last week and noticed that the administration effectively acted and the breakfast service was now excellent. There is a new buffet with a good variety of options, such as hot bread, Spanish cold cuts, cheese, a variety of fruits, juices and so on, in addition to the hot menu. But the most significant difference is in the service. The current staff is genuinely attentive, always paying attention to our needs and remembering our preferences from previous days. Caren, Choy, and Irene served us very well, and we thank them for their excellent service during our five days stay. As for the other aspects of the hotel, what we reviewed last year, like the comfortable rooms, location, and warm welcome to Bonvoy Elite Members, remains the same.