Beautiful hotel, nicely decorated, and conveniently located. Great rooftop bar, very comfortable bed. Staff was helpful and kind and provided great service. The only thing that detracted from our experience was that the bedroom next to us was under renovation, so it was noisy during the day.
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Julieta
2024年1月1日
The older gentleman that works the Night Shift went above and beyond! He helped us with what we needed and was extremely polite and nice!
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Jihyeong
2023年12月26日
Stayed there 5 days and I’d like to say thank you to the staffs who provided us an excellent service. :)
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Jeanne
2023年12月22日
Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.
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Masahiko
2023年12月6日
The condition of the facility was good and I had a comfortable stay.
The staff were also friendly.
It's next to a huge park and it was fun to walk around.
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Jose
2023年12月2日
Great neighborhood, within walking distance to El Retiro park, El Prado museum, Puerta de Alcala. The staff was very friendly and eager to help, definitely would come back!