ディ カルロ ホテルズ マドリード(Di Carlo Hotels Madrid)

Tiny room, no in room facilities, very sterile and depressing (although it was clean). Lobby was tiny giving off a very bland atmosphere, and the "breakfast room" was a few cheap snacks in bags, a dirty coffee machine and a pile of "construction" in the corner. Staff we polite. But the worse of it - price was over €100/night.... max €50/night for this place. Wont go back - do not recommend.

Conveniently located, small rooms but quite clean, no conveniences, no real breakfast

Mihai....the recepcionist was a good guide and gave us a few tips for the city and helped us to check in later in night...good personnel

Since we arrived the front desk lady was lazy and unhelpful. All the hotel smelled like cigarettes and the room assigned was as well. We asked for a different room, the air conditioner didn’t work and the blankets and pillows smelled like cigarettes which makes it harder to sleep well. At around 3:00am someone inside the building starts screaming. We could hear everything from other rooms and the sound from outside the building. Me didn’t sleep at all. Next day we ask to get a refund and they only gave us back one night. We end up leaving before the last night and will never go back here and would not recommend this hotel at all. We expect them to give us a full refund since 130/night is extremely expensive for this type of hotel.

Clean room, but used by smokers previously, which appears to be quite normal in this hotel having read other reviews. Not pleasent, and as this a budget place, the only staff present was the receptionist, so not able to assist. Bedding was lack luster... :(

Nos encontremos cucharas claramente usadas para drog**** dentro de la caja fuerte

No pongo menos estrellas porque no se puede. Me parece pésimo el servicio con el cliente, una noche que tenia reservada para dormir ahí y los de las habitaciones de al lado de fiesta sin dejar dormir y molestando, y llamas para quejarte y lo único que te dicen es que ellos no pueden hacer nada. Muy disgustado con el servicio para que te cobren 120€ una noche para una persona. Además e cafe del desayuno aguado y solamente pastas de té. Muy poca responsabilidad por parte del hotel. No lo recomiendo para nada.

La corrección del personal Se aprovecharon de la demanda ,me siento engañada.😡

Es un alojamiento correcto, limpio y ordenado.