The property was in a great location, and very easy to access everything in central Madrid by foot! The room is very nice, a small courtyard view on a lower floor, however, it was quiet, and that was important. As a 4-star property, we only wished that they provided coffee makers in the guest rooms. Otherwise everything was great!
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Verified traveler
2024年1月10日
Everything was great, service lovely. The only issue was there was only one outlet in the entire room.
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Stephen
2024年1月5日
We stay here frequently and the front desk and concierge staff are the best. The breakfast buffet is varied, well attended and friendly. Walking distance to Atocha, museums, shopping, restaurant's and theaters. Only complaint is that the Plaza Sta Anna is noisy until late daily and trash pickup is early.
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Emily
2023年12月12日
Very smelly in the hallways... Thankfully never in the rooms but everytime we got into the hallway the stench was pretty bad...
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Stephen
2023年12月28日
Always stay here. Convenient and friendly. The Plaza can be very noisy until very late.
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Lindsey
2023年11月14日
When I am in Madrid, I’ll only stay here! Best is the location, but the hotel provides impeccable service and a cozy, clean and lovely room. I love this hotel so much, spent 9 nights last year and bought my family this year for 3 nights. There is no better location!
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Nadja
2023年10月20日
Highly recommend this hotel - a bit pricey but overall- staff was great & helpful! Housekeeping excellent service; breakfast - not as great but simple- overpriced I think. Many breakfast options within walking distance. Location- excellent!
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wesley
2023年10月8日
Wash clothes in the Bathroom were missing.
No kleenex in room.
Otherwise everything, was great!
Will recommend it, and would stay again!