クラリオン ホテル タウンズビル(Clarion Hotel Townsville)

Room wasnt the same as picture, lack of useful things in room like hooks for things, no kitchen sink and bathroom sink had no plug, no toilet brush, inwards swinging shower door that smashes against shower head if youre not careful

Room was musty on arrival. Likely hadn’t been used or cleaned in weeks. Room decor would have been nice when renovated, but was poorly maintained and very tired. Glassware, coffee cups and teaspoons all mismatched. Just cheap in every way. The final straw was when I went to have a shower in the morning to find no towels at all. There are much better options in Townsville so would not recommend

Highly recommended for their excellent service and location is perfect

The room was comfortable and spacious, but as with all hotels of this age, the bathroom lighting is very poor (overhead) and the bench space is non existent. Most disappointing aspect was the billing after I left, the hotel sent a tax invoice indicating charges to my card, even though o had paid for the room service separately. The ensuing exchanges with the hotel were frustrating and non productive as well as the person at the hotel not including their name in the exchanges. This experience alone is the reason for the poor review.

The staff were amazing, room was good, although the bed was way too soft for me, otherwise a great stay.

Really helpful reception and great bed

It was a fine hotel for a quick night over.

Short one night stay. No issues