ザ ベル アンド ボトル(The Bell and Bottle)

This must be the worst experience of a hotel ever, but of course it is not really a Hotel, but an Indian Restaurant with rooms above. On arrival, I was kept sitting in the empty restaurant for one hour whilst the one person in the place checked that the booking agent had paid, on having been taken to my room, it was unheated and another hour passed waiting for the heating to come on. I was brought a convector heater which was completely collapsed and was put on a wooden block covered with foil, the bath mat and towel were threadbare, so that I went into town to buy a proper towel. Breakfast was passable, but was exactly the same for the 3 days, no change allowed. Once I was served breakfast the place was locked and exit was through the back door fire escape. All the time I was there I was the only guest, 3 days and there was only ever one person on the premises, but early in the morning and late at night there were a lot of people moving around the place.

We had dinner at the bell and bottle. Since moving from west London really struggled to find a proper decent Punjabi restaurant. Food and service was amazing and on point. Proper sizzling Punjabi mixed grills and dinner. Would definitely be going back. Amazing evening.

My husband and I really like our Indian food. We’ve been looking for an amazing restaurant that is great for families, for hosting yet also tasty and worth it. This place is amazing. The food is delicious; we ordered starters, main and desert. All delicious. We don’t usually write reviews but this place was worth the positive feedback. The staff were very friendly. My kids had a lovely evening out.

Great staff, clean, warm generous sized room, lovely breakfast- only very minor issue is that the TV wasn’t tuned and couldn’t get signal - and curtains to small for the window but that’s all I could fault - would definitely recommend and would stay there again

The rooms are basic or functional, but they weren't that clean. The toilet was nothing short of disgusting. The room had everything in that was needed I suppose but I was quite surprised that noise really travelled across the hotel and restaurant as did the aroma of cooking. Probably wouldnt return.

Rooms were good and the food in the restaurant is first class Staff couldn’t do enough for me and even kept the kitchen open when I arrived late on a Sunday. Only issue was the road noise at night, however, nothing can be done about that!

Whilst having a mini break away, we decided to break our journey up on the way home and do a bit more site seeing in the area. We found the staff really attentive to us and most accommodating. The room was clean, spacious and the bed was comfortable with nice sturdy mattress. En suite which is modern in appearance with complimentary toiletries, decent size shower. Room is equipped with kettle, tea coffee and fridge with milk. We had dinner in the restaurant and whilst unable to see what we wanted on the menu, they were more than happy to cook us something of the menu. Breakfast, upon arrival you fill in a form with your requirements for breakfast, along with time you would like to take breakfast, either in your room or restaurant. We couldn't fault our accommodation or hospitality received. You are made to feel very welcome and nothing is to much trouble. Its a Thumbs-up from us and if we are in the area again we would return. Thank you.

Great hotel, great staff, great location. Breakfast included was excellent. Would definitely recommend.

I only write review when its really bad. UK hotels do not deserve good reviews. Due to lack of choice being due to government taking over for their guests choices are limited and expensive. I hate independent hotels there's always a greater chance of something going wrong. Went into pub and was greeted by staff perfectly pleasant. Room is spacious (room 5) an executive room with a fridge and fan. Bathroom very small and shower head was collapsing due to the weight of it so i tied it to the fitting to hold in upright it looked worn and torn. The shower door really stiff of poor quality. The tv didn't work at all! . Every channel was a scrambled picture. The internet is ok. When i went out through back there was a leak at the side of the property (right had side) and what looked like a poo in the water. I stepped over it and i my sandal had touched some of the water gross. When i came back it was a serious matter with the water across the width of the drive so you had to step in or drive through sewage. This sent my OCD through the roof. i asked someone who looked like the chef if they knew about this leak and he said he had called the drainage people. No signs had been erected to warn you or attempt to contain the flow spreading. I told my partner not to bother coming. The hotel carried on regardless. In morning piles of clean towels and bedding laid on floor Considering what had been walked into building this is unhygienic. I threw my sandals away.